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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

January 05, 2023

I enjoy bringing my car here for service, it’s always a good experience here. More

by Baily9726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Jan 08, 2023 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 03, 2023

Mike is very friendly and helpful. He answer all my question and show me all the function of my car More

by PATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 05, 2023 -

Mercedes-Benz of Orlando responded

Hi Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! If you have any further questions, please don't hesitate to reach out! Have a great day!

January 03, 2023

Overall Good, although was disappointed in the trade in value, with the delay in delivery, the price of the trade in was substantially reduced. I spoke with Frank in October when he informed the new car w More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annas Gannaoui & Edmond Grigoryan
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Jan 06, 2023 -

Mercedes-Benz of Orlando responded

Hi Mark, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (407) 680-0784. We'd appreciate the chance to make your experience a positive one.

January 03, 2023

Francisco made things as easy as possible for me. Highly recommend him! He got me a Lyft to & from the dealership and was in constant contact with me regarding my vehicle. More

by Wendi Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jan 06, 2023 -

Mercedes-Benz of Orlando responded

Hi Wendi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. If you ever need help, just give us a call. Happy motoring!

January 02, 2023

Had a good experience with the dealership except I lost my driver’s license there. Ganni was great!!! More

by Marionnearellano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ganni
Report | Print
Jan 05, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 01, 2023

Service was performed as promised ahead of time estimated. Raymond was my first-time service advisor, and he was great. More

by gsczep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Cornell Jr
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Jan 04, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 31, 2022

Mr Frank Garcia is very polite and dedicated, he explained the whole situation and tried to solve it More

by Rodolfo Nagy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Orlando responded

Hi Rodolfo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Upon arrival I was looking for my advisor and he wasn’t there yet. My appointment was at 8 by 8:30 he still wasn’t there. So I got up out the waiting room to ask what’s going on. They took my keys and it t More

by Cindyp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jan 03, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.

December 28, 2022

2nd time working with Francisco and he was absolutely great as he was last time More

by jasonebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Jan 01, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 22, 2022

MB Orlando are without a doubt my favorite car dealer to work with. Always very fair on pricing and my go to whenever I am in the market for a MB. Big shout out to Frank Whitton in sales for always taking c More

by Ryan Dalziel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Whitton
Report | Print
Dec 26, 2022 -

Mercedes-Benz of Orlando responded

Hi Ryan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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