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Mercedes-Benz of Orlando

Maitland, FL

4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

September 13, 2022

Professionally run. Scheduling is easy. Welcoming/accomodating staff. My service advisor, Mike Shattuck, knows me and my car. Always gives fair advice. Have been a More

by lynnmoharam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
Sep 17, 2022 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2022

As I drove up to have my car serviced, I received a very warm welcome a member of the Mercedes’ team. The dealership lobby very inviting in a clean atmosphere. More

by bjagray
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Sep 13, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2022

They are very friendly and professional, they explain everything that you ask them, I recommended More

by Oscarl152
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ganni
September 02, 2022

It was a great experience, Very efficient and fair pricing. They took care of my problems! More

by Gerrymarino55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great people, from Bob, the manager to Ralph the service manager were excellent!
Sep 08, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 31, 2022

Mike was terrific and is very responsive to customer needs. Mike is quick to return calls and is knowledgeable. More

by lgeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke Shattuck
Aug 31, 2022 -

lgeyer responded

approved

Sep 05, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 31, 2022

Another great experience, demonstrating exceptional care on routine service! Very smooth…just like my CLS. More

by Carol H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
Sep 05, 2022 -

Mercedes-Benz of Orlando responded

Hi Carol, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 30, 2022

From the moment we walked into the dealership we were promptly greeted by Marcus. He took the time to find out what type of vehicle we were looking for and what our budget was. Even though we weren’t loo More

by shiranharripersaud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus and Edmond
Sep 03, 2022 -

Mercedes-Benz of Orlando responded

Hi Shiranharripersaud, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 28, 2022

I had the best experience of my life with Mercedes Benz of Orlando, specifically with Mr. Horacio Garcia. I had been looking for a car for my son for months without any luck. As the days for my son to sta More

by mfernandez329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horacio Garcia
Sep 01, 2022 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 27, 2022

Visited this dealership for my service A2 appointment. I had Marcus as my service advisor. He took care of me needed repairs and also ensured I understood recommended services. He was very professional an More

by gandyolah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Aug 31, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2022

My family and I was when to Mercedes dealership at Meanland looking for a new car and I meet Mrs. Claudia she so friendly and has me got a great Car . More

by visakapech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Grazioli
Aug 29, 2022 -

Mercedes-Benz of Orlando responded

Hello Visakapech, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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