Mercedes-Benz of Orlando

Fast reliable service. Rafael is awesome. New app for having mechanic show you the issues is great Rafael is awesome. New app for having mechanic show you the issues is great More

the services was very good all question were answer, the employee were very attended. I'm very satisfied employee were very attended. I'm very satisfied More

Always great service with this dealer mainly due to the Mike Hertz, who is my main go-to for my previous 2012 C250 and now 2018 C300. Mike is always understanding of my needs, explaining all aspects of se Mike Hertz, who is my main go-to for my previous 2012 C250 and now 2018 C300. Mike is always understanding of my needs, explaining all aspects of service needed and making sure I understood the costs associated. I have relied on him now for 11-12 years, so keep in mind like all things, its not necessarily the dealer but the people they hire that serves you that makes a difference. More

I left the car in the morning at time of my appoinment at 10AM since i was told service could take up to 3 hrs to be ready, however; car wasnt ready until 5:30PM. 10AM since i was told service could take up to 3 hrs to be ready, however; car wasnt ready until 5:30PM. More

Was in for a service A at 31,000 miles. No problems. Good fast service. No problems. Good fast service. More

Nice Treat in waiting room. No Pressure on repairs. Upfront before any Service. Nice Car wash at the End. Thanks for your Recall Service Test on Roof Bonding. Good Rafael No Pressure on repairs. Upfront before any Service. Nice Car wash at the End. Thanks for your Recall Service Test on Roof Bonding. Good Rafael More

Marcus Diaz my service technician is always great. Always feel like he is honest with me. Always feel like he is honest with me. More

My first experience with this dealership and it went well, my service advisor Ray was kind and courteous. well, my service advisor Ray was kind and courteous. More

Mercedes Benz of North Orlando did an excellent job of taking care of my car in a timely manner when I called with a issue regarding an urgent repair message that appeared on my dashboard message system. taking care of my car in a timely manner when I called with a issue regarding an urgent repair message that appeared on my dashboard message system. My car was taken in immediately, the problem diagnosed within a few minutes, and my car was immediately worked into the schedule despite not having a prior appointment. My service representative was able to work my car in without hesitation, or having to disrupt the service of other customers who had scheduled appointments. MB of North Orlando provides courtesy rides to home or office for customers, however I chose to wait for my car to be repaired in the comfortable customer lounge area this day. When my vehicle’s service was completed, my service representative explained all the work that was done and took care of the payment process once I was satisfied. My keys were handed over to me along with my repaired and washed vehicle. I trust Mercedes Benz of North Orlando to stand behind the vehicles they sell and provide the best possible service to it regardless of how long ago you purchased it. More

Service is close by and service was prompt. The service manager was helpful and knowledgeable. The service manager was helpful and knowledgeable. More