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Mercedes-Benz of Orlando

Maitland, FL

4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

March 03, 2022

The staff is courteous and informed. They were helpful and attentive. When my primary contact was busy, others jumped in to thelp. More

by paulfbryan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Mar 06, 2022 -

Mercedes-Benz of Orlando responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 01, 2022

Best sale experience ever in Orlando. The numbers worked out in my favor and I got my "dream car!" Thank You More

by Klietuvaite
Recommend Dealer
Yes
Employees Worked With
Claudia
Mar 04, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

Consistent service at this dealership, the service team is knowledgeable and professional. However I’ve just had the same sensor replaced for the third time on my car, so I’m not entirely confident they ar More

by 1969scf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
Feb 26, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2022

Professional and courteous staff from checkin to payment. Comfortable waiting room supplied with drinks and snacks. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Cornell
Feb 23, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 18, 2022

To the customer, the dealership is whoever meets you and helps you during your visit. Chris was our helper and he represented the dealership well. He kept us informed and explained the work being done. This More

by cal923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris? In Service
Feb 20, 2022 -

Mercedes-Benz of Orlando responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 18, 2022

The checking process was easy, I had a great service manager, he informed me on my vehicle on what was needed. More

by milkdudtg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Grable
Feb 22, 2022 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

February 17, 2022

Quality service , professional, fast, respectful and always attentive to the client. I am very happy with the result More

by Julio Cesar Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 20, 2022 -

Mercedes-Benz of Orlando responded

Hi Julio, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 13, 2022

The sales team was professional and completely involved step by step. From the time the car was shipped from Germany to arrival and clearing customs. My 5th Mercedes from Mercedes-Benz Orlando Maitland. Wo More

by 01.brother.masked
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Feb 15, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 08, 2022

I purchased my car when my personal life was chaotic and I needed to rush through the process. Yesterday, however, was my first service at 10,000 miles and it was clam and tranquil. My service advisor, Mi More

by jan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Claudia Grazioli, Mike Hertz
Feb 11, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! If you ever need help, just give us a call. Happy motoring!

February 05, 2022

Drake has been the very best service advisor that I have ever had at all of the Mercedes dealerships that I have used for servicing my various Mercedes across the country, literally from FLORIDA TO CALIFORN More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake
Feb 08, 2022 -

Mercedes-Benz of Orlando responded

Hi Angel, thank you for your kind review; we are happy to pass along your comments to Drake here at Mercedes-Benz of Orlando! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Feb 08, 2022 -

Angel responded

You all deserve recognition for the excellence in service that you provide. Yes, please do give my best regards to Drake. I will always use your dealership for my Mercedes' servicing, and I will always refer others to you all when they are shopping for a new or pre-owned car, as well as for servicing their Mercedes!

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