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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.6
542 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 542 reviews

August 24, 2021

Excellent and punctual service. Service advisor Rafael Pena did an outstanding job taking care of my E400 car. I recommend M-B of Orlando to anyone who needs to service an M-B car. More

by Simaan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Pena, Glenn Volence
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Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!

August 23, 2021

Great customer service. Very friendly team that helped me purchase a new car .This dealership is highly recommended. More

by Cdann4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia , Mike Hertz
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Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2021

Dealership was very professional and completed the in a timely fashion. They will be our service provider from this time forward. More

by samhasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
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Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2021

Anass Gannaouiwas great. He made the process easy. We loved the car on first sight and he made it easy for us to purchase and get qualified for financing. More

by argreenfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anass Gannaoui
Report | Print
Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2021

The mechanic just repeat from the warranty manual word by word in order to avoid coverage for the disc.very disappointing compare to other brands like bmw,audi More

by Claudio Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto vidal
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Aug 16, 2021 -

Mercedes-Benz of Orlando responded

Hello Claudio, we are deeply disappointed by your experience at Mercedes-Benz of Orlando. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0784. We would appreciate the chance to turn your experience around.

Aug 17, 2021 -

Claudio Mario responded

I had served this country and sacrifice my family even lost 2 kids in 5 years and we believe in second chances i will contact you and try again thanks for your response 🙏 👍

August 13, 2021

The dealership did a wonderful job. I only wish you were closer to me. I live in Mims Florida, Titusville Florida area, and it takes almost an hour each way. Wish you would put a dealership nearby. More

by John wynocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
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Aug 16, 2021 -

Mercedes-Benz of Orlando responded

Hi John, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 13, 2021

Found just the right car and had the pleasure of dealing with Annas Gannaoui in sales and Ramy Sidarous in Finance. Both were extremely knowledgeable and helpful, I love my E 350 Coupe and would recommend More

by eestx1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annas Gannaoui
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Aug 16, 2021 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!

August 12, 2021

We have had great experiences with both new car sales and service. Our recent experience with buying a new C 300 cabriolet with Frank Whitton was very pleasant. More

by sailwind1000
Recommend Dealer
Yes
Employees Worked With
Frank Whitton
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Aug 16, 2021 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2021

I go to this dealership because of Marcus who is always there to assist with a smile on his face no matter how busy it is! Great customer service! Thank you Marcus! More

by shabbz007
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus in service
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Aug 16, 2021 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2021

Very Friendly & knowledgeable service staff. Victor and Rafael were Fabulous! More

by GiMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Pena & Victor (Fin Mgr) 5 Stars but Car Wash gets 1 Star
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Aug 13, 2021 -

Mercedes-Benz of Orlando responded

Gimo, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

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