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Mercedes-Benz of Orlando

Maitland, FL

4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

August 25, 2011

Very proffesional and knows the product well. I have a 20 & year relationship with Frank and never had a dissapointment. He has helped me with the information on new product and if I had a issue he resolved More

by watchtrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 25, 2011 -

Mercedes-Benz of Orlando responded

Good afternoon: Thank you for taking the time to share your feedback, and for your positive comments about Frank. In a time when it's not commonplace to see longevity within the business sector, I'm sure it is reassuring to have such a long-standing professional relationship with Frank. We are equally as happy to have had you as a loyal member of the Mercedes-Benz of Orlando family for the past two decades, and look forward to many more years together! Kind regards, Kim Arthur Customer Relations Coordinator

August 25, 2011

My husband and I have been customers of Mercedes Benz of Orlando in Maitland since 1982. We have owned (and enjoyed) several new vehicles since that time and think very highly of all the staff (who are ver More

by tnnsnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman and Service advisor - 2, Frank Whitton, Mike Hertz
Aug 25, 2011 -

Mercedes-Benz of Orlando responded

Good afternoon: Thank you for sharing your feedback about us on Dealer Rater, and for your positive comments about Frank, Mike, and our entire staff! We are thrilled that you have been part of the Mercedes-Benz of Orlando family for so many years. In a time when so much change is happening in our world, it is just as rewarding for us to see the faces of our loyal customers, as it is for our customers to know they can always rely on seeing their favorite staff members when they visit. Thank you for choosing to be a part of our family. We look forward to welcoming you into our dealership home for many years to come! Kind regards, Kim Arthur Customer Relations Coordinator

August 25, 2011

I have purchased several Mercedes from Frank Whitton. The only times I have purchased Mercedes from another dealership is if Frank's dealership did not have a comparable car available. I buy several car More

by Steven Kutner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 26, 2011 -

Mercedes-Benz of Orlando responded

Hello Mr. Kutner: Thank you for taking the time to share your feedback on Dealer Rater. We truly appreciate your loyalty to both Frank and to our dealership over the years. We look forward to co-creating many more memorable experiences in the future. Thank you for choosing to be a part of the Mercedes-Benz of Orlando family! Have a wonderful weekend! Kind regards, Kim Arthur Customer Relations Coordinator

August 20, 2011

This has been my second purchase at MB orlando. Fayez is great to work with. Had everything ready by the time I came in and most of all got me my MB baseball hat. More

by chrisgamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fayes Harby
Aug 22, 2011 -

Mercedes-Benz of Orlando responded

Hello Mr. Gamble: Thank you for sharing your feedback on Dealer Rater. I am glad to hear that Fayez provided a positive experience! We are happy to have you as a loyal member of the Mercedes-Benz of Orlando family. Enjoy your new Mercedes...and your new baseball hat! Kind regards, Kim Arthur Customer Relations Coordinator

August 04, 2011

Maia is one of the reasons I continue to go to MB Orlando. She went to bat for me and the car was fixed quickly. Alan,my salesman, is a consumate professional and a reason we bought a second car from More

by kenwallin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maia Menendez, Maia Menendez, Alan Trepanier
Aug 04, 2011 -

Mercedes-Benz of Orlando responded

Hello Mr. Wallin: Thank you for taking the time to share your feedback on Dealer Rater. I am glad to hear that Alan and Maia have both proven to be trusted allies for you. We appreciate your loyalty & your business, and look forward to seeing you when you stop in for your next car wash! Kind regards, Kim Arthur Customer Relations Coordinator

August 02, 2011

Fayez pitched the idea of me owning a late model C300. With his and Tracy's work, I was able to lease a 2011 Mercedes. Her financing knowledge and his salesman experience, made this possible. I hope to More

by JMoney1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fayez and Tracy, Tracey Pellegrino
Aug 02, 2011 -

Mercedes-Benz of Orlando responded

Good morning, Thank you for taking the time to share your feedback on Dealer Rater, and for your positive comments about Fayez and Tracey. We are happy to have you as a member of the Mercedes-Benz of Orlando family and wish you many years of safe & enjoyable travels in your new Mercedes! Kind regards, Kim Arthur Customer Relations Coordinator

July 28, 2011

The buying experience was fast and easy. Great Salesman and great finance officer. The vehicle was detailed and ready for delivery when I arrived to complete the sales paperwork. More

by satincat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rogue, Tracey Pelligrino, Jorge Roque, Tracey Pellegrino
Jul 29, 2011 -

Mercedes-Benz of Orlando responded

Good Morning: Thank you for taking the time to share your feedback. I am glad to hear that your purchase experience was smooth & efficient. Now the real fun begins! Enjoy the many wonderful journeys that you will take in your new Mercedes! Kind Regards, Kim Arthur Customer Relations Coordinator

July 25, 2011

MY OVERALL EXPERIENCE WITH MR OWENS WAS EXCELLENT. I HAVE PURCHASED MANY CARS IN THE PAST HOWEVER I BELIEVE THIS WAS THE EASIEST AND MOST PLEASENT EXPERINCE. VERY PROFESSIONAL AND EFFICIENT. More

by csaenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT OWENS, Robert Owens
Jul 26, 2011 -

Mercedes-Benz of Orlando responded

Good Morning: Thank you for taking the time to share your feedback on Dealer Rater. I am glad to hear that Robert did an excellent job for you. We understand how valuable of a commodity time is, so are happy to have honored yours by making the process easy and efficient. We look forward to seeing you again for your regularly scheduled maintenance, or for our complimentary car wash service in between service visits. Thank you for choosing to be a part of the Mercedes-Benz of Orlando family. Enjoy the journey! Kind regards, Kim Arthur Customer Relations Coordinator

July 20, 2011

My best experience ever in purchasing a new car. Professional, courteous, informative, patient staff. I have a new friend for life, and would not hesitate to recommend to my family and friends. More

by siamesepatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Owens, Robert Owens
Jul 20, 2011 -

Mercedes-Benz of Orlando responded

Good morning: Thank you for sharing your generous feedback. I am happy to hear that this was such a positive purchasing experience, and that you felt so comfortable and connected with Robert and our staff. We do have a truly family-like atmosphere, and that is why I always say, "Welcome to the Mercedes-Benz of Orlando family." Given the longevity of our staff, and the loyalty of our customers, you can count on seeing the same friendly faces at the dealership for years to come. Enjoy the well-deserved compliments on your new Mercedes, and the many years of pleasant travels that await! Kind regards, Kim Arthur Customer Relations Coordinator

July 19, 2011

Ed DiPrimo was very helpful to us in our search for the perfect car. Hi took the better part of his day to make sure we had what we wanted and were satisfied. I have purhcased 9 Mercedes Benz from this dea More

by aharris10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed DiPrimo, Ed DiPrimio
Jul 19, 2011 -

Mercedes-Benz of Orlando responded

Good afternoon: Thank you for taking the time to share your feedback on Dealer Rater. I am happy to hear that Ed made the purchase of your most recent Mercedes so pleasant! I know that he will certainly appreciate your recommendation. Thank you, also, for your loyalty to our dealership for so many years! I hope that you have enjoyed watching our transformation into this sparkling new facility! We look forward to providing you with the same excellent level of service for many years to come! Thank you again, and enjoy Mercedes #9! Kind regards, Kim Arthur Customer Relations Coordinator

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