Mercedes-Benz of Orlando

Robert made the car-buying process simple. He was responsive, honest, and straight-forward. He took the time to understand exactly what I was looking for, and then structured a deal that met my obje responsive, honest, and straight-forward. He took the time to understand exactly what I was looking for, and then structured a deal that met my objectives. I would absolutely recommend him. More

The facilities were in excellent condition which is a direct reflection on the quality of the dealership and staff. It is always a pleasure to work with such knowledgeable sales associates, as Mr. Harby. direct reflection on the quality of the dealership and staff. It is always a pleasure to work with such knowledgeable sales associates, as Mr. Harby. His no-pressure sales approach was just perfect. As a knowledgeable consumer it is very nice when a sales associate realizes when to jump in and when to let his product speak for itself. As we waited for certain items to be completed, the entire staff made sure we were as comfortable as possible. The paperwork process was streamlined and efficient. The associate was competent, very nice and professional. MR. Harby provided us excellent service. We will be referring our friends to him for all their business. Philip P. and Y.T. More

I receive superior customer service from Robert Owens while trying to purchase my Mercedes. He was helpful even after purchase. Several weeks after I purchased my car I received a new cell phone and was while trying to purchase my Mercedes. He was helpful even after purchase. Several weeks after I purchased my car I received a new cell phone and was having problem getting my phone to sync. I simple brought my car and phone to the dealership and Mr. Owens got me set up in the matter moments. More

The key reason why I can give such an exceptional rating for Mercedes-Benz of Orlando is simply due to Mr. Phil Carter - Salesman Extraordinaire! Through the years, Phil has gone above and beyond the call o for Mercedes-Benz of Orlando is simply due to Mr. Phil Carter - Salesman Extraordinaire! Through the years, Phil has gone above and beyond the call of duty in helping me in the selection of my next car. Phil knows exactly what I like best in a car, searches until he can find it, and even considers my particular lifestyle needs in the process. To be totally honest, Phil makes the whole buying experience so easy that all I have to do is sign on the dotted line! There is never any stress of feeling like you have been taken or were tricked into anything. His honesty, integrity, and excellent communication skills guarantee that everything has been discussed and approved prior to the purchase, so there are never any surprises at all! Phil Carter practices the Golden Rule and treats people the way that they would like to be treated! Words cannot express my deep appreciation for all that Phil has done for me ... Give him a call! I'm sure you will feel exactly the same way ... Jan Klooster More

i HAD A GREAT EXPERIENCE BUYING MY CAR. MR ROQUE WAS EXCELLENT. I HIGHLY RECCOMEND THIS DEALER.I AM VER HAPPY WITH THESERVICE, AND HOW PROFFECIONAL MR ROQUE WAS. EXCELLENT. I HIGHLY RECCOMEND THIS DEALER.I AM VER HAPPY WITH THESERVICE, AND HOW PROFFECIONAL MR ROQUE WAS. More

The wife and I found Mr Shreve to be a step above the average car salesman, it was good to have a pleasant person to work with. I did not want a Benz, not believing that I would be happy with the car or average car salesman, it was good to have a pleasant person to work with. I did not want a Benz, not believing that I would be happy with the car or the cost but boy was I wrong in so many ways. Good price, fantastic car and, outstanding sales team. Keep up the good work. Hollis Grady U.S. Department of Labor Jacksonville Area Office OSHA More

I was looking for a used Mercedes and was ready to buy. My salesman, Robert Owens, knew exactly what I was looking for as I had met him a year ago and just was not able to make the purchase at that time bu My salesman, Robert Owens, knew exactly what I was looking for as I had met him a year ago and just was not able to make the purchase at that time but he knew me when I returned to the dealership and that also made me feel good about my choice to purchase my first Mercedes on that very day. It was easy. Went into the showroom, with Robert, sat down filled out minimal paperwork, came to an agreed upon price, the deal was done. Robert made me feel that I had made the best choice to fit my needs and the car was spotless and exactly what I had been looking for. The dealership is being remodeled to make the customers feel very comfortable and just a cut above all the other dealerships out in the Central Florida area. I have owned many cars but this was by far the quickest and easiest purchase, with no pressure to buy I have ever experienced. I love my C300. Thanks Robert. More

I have shopped and observed several MB dealers before becoming a permanent client of MB of Orlando. After careful consideration and research on the car I wanted to purchase I chose MB of Orlando – becau becoming a permanent client of MB of Orlando. After careful consideration and research on the car I wanted to purchase I chose MB of Orlando – because they offered my vehicle of choice but they had the best features, service and ultimately the best price. I was very pleased with the service I received at MB of Orlando. Because of this I have become a client for life – as I have purchased multiple cars and my overall experience has been outstanding. Starting from the purchase all the way to routine services – I’m always delighted to offer them my business. The sales person I have built a relationship with is Mr. Rami Ajib. He has always been extremely very helpful and has worked very hard on satisfying my requests. He has great customer service skills and is always very quick to answer my questions and/or concerns. If I’ve called and had to leave a voice mail he always makes sure he gets back to me within the same day or as soon as possible. Calling in to make a service appointment for my already purchased vehicle was also a very pleasant experience. The service department and staff always make sure they take care of all the issues I specify. I would definitely recommend this dealership to any family member or friends currently looking to purchase a MB. I would also highly recommend they speak to Rami Ajib as their sales representative. It was a pleasure purchasing a car from MB or Orlando and Rami Ajib – and I will gladly make any additional purchases with them in the future! More

I gave this rating because my experience in leasing new cars from Phil Carter has been nothing but enjoyable. Phil is extremely respectful, professional, courteous, friendly and a consummate gentleman. He cars from Phil Carter has been nothing but enjoyable. Phil is extremely respectful, professional, courteous, friendly and a consummate gentleman. He actually makes buying - or leasing in my case - a new car a happy and very positive experience. Phil doesn't "push" - he just provides the information and lets me make the decision. His friendly demeanor makes leasing a new car as easy as it gets. Phil works hard to get what you want and he seems to never forget the details. Phil is an ideal car professional and I expect be doing business with him again in the future. I appreciate Phil's professionalism and I would (and have!) recommend him to anyone looking for a Mercedes! More

The purchasing experience was excellentat Mercedes Benz of Orlando. I tried to purchased a car in my home town with no success and drove 90 miles to close my deal. of Orlando. I tried to purchased a car in my home town with no success and drove 90 miles to close my deal. More