Mercedes-Benz of Orlando

Mercedes Benz of Maitland is my favorite dealership. Every member of management and staff are helpful polite and great! I have been a customer for over 20 years and they treat everyone fairly and wit Every member of management and staff are helpful polite and great! I have been a customer for over 20 years and they treat everyone fairly and with deep respect and care More

I was very pleased with all I dealt with while buying my new Mercedes S 500. This was a pleasant buying experience, and I will return for my next car purchase. new Mercedes S 500. This was a pleasant buying experience, and I will return for my next car purchase. More

My service advisor Ray was terrific, but I want you to know how incredibly horrific my experience was with Mercedes' third-party service when I got a flat tire and had to wait THREE HOURS for a tow truck know how incredibly horrific my experience was with Mercedes' third-party service when I got a flat tire and had to wait THREE HOURS for a tow truck (to the dealer a half mile up the street). What was infuriating was that I cycled through five tow companies -- each one would accept the tow, wait 20-30 minutes, cancel the tow, and then I was put back in the queue where this cycle was repeated. NOT a Mercedes-quality experience. So bad in fact, that I will continue to tell every Mercedes owner I know NOT to use it and every non-Mercedes owner I know to think twice before buying a Mercedes. PLEASE FIX THIS!! More

Ease of scheduling either online or by phone. This dealer is always accommodating. The facility is great and the service advisors take the time to explain the process and follow through on their This dealer is always accommodating. The facility is great and the service advisors take the time to explain the process and follow through on their work. More

This dealership provides excellent service. They also get the work done in a very timely manner. They also get the work done in a very timely manner. More

The staff was great, from the time we arrived until our car was returned to us car was returned to us More

I recently purchased my GLC 300 from Mercedes-Benz of Orlando and it was by far the best, most painless car buying experience I have ever had. We were immediately greeted by John and he was able to answ Orlando and it was by far the best, most painless car buying experience I have ever had. We were immediately greeted by John and he was able to answer every question that I had regarding the vehicle. He also was able to demonstrate how to use the Park Assist feature which was great! Even the financing process was quick and painless! I would absolutely recommend this dealership to anybody thinking of purchasing a new vehicle. More

I really enjoy meeting and greeting Raymond Cornell! He does a great job; always friendly, kind, and efficent. I give him the highest rating for an outstanding job!! He does a great job; always friendly, kind, and efficent. I give him the highest rating for an outstanding job!! More

Always friendly and great service when we are there. Mike has been our service tech for years!! Always great catching up with him. Mike has been our service tech for years!! Always great catching up with him. More

Brought my Mercedes C300 in with sunroof problems. Found the the tubing had become ruined and the glass ran off track. They were able to close the window for me and when I left to go home I could hear Found the the tubing had become ruined and the glass ran off track. They were able to close the window for me and when I left to go home I could hear whistling when I drove. I turned around and immediately went back to the service center and when. I pulled in and got out to fine Luis he appeared and asked me what was wrong. He was in his way home and immediately put his things down and drive my car to see if he could figure out what was wrong. Luis , his lead and the service tech worked for the next hour trying to help me. They completely closed the sunroof for me and solved my problem. Luis and team went over and above for ma and I greatly appreciated it. I would recommend Luis to anyone he took care of me when I was in great need and made sure I didn’t leave with out a resolution. This type of service is not usual now a days. Thank you Luis and co workers for helping me and gaining the trust of this customer. More