Mercedes-Benz of Orlando - Service Center

Excellent, timely, professional service. Ray the assistant service manager was very helpful. He made the whole experience easy and smooth. Ray provided great customer service and very inform Ray the assistant service manager was very helpful. He made the whole experience easy and smooth. Ray provided great customer service and very informative and helpful throughout the whole process. I will move all my service appointments to this location from now on. More

My advisor was honest and kind. He took care of my concerns. My car was ready at the expected time. I have been a client of Maitland Mercedes for more than twenty years. They hav He took care of my concerns. My car was ready at the expected time. I have been a client of Maitland Mercedes for more than twenty years. They have always provided excellent service. More

Nice and helpful staff. Mr. Diaz is extremely knowledgeable, detailed and informative. Good location and clean. I prefer this "boutique" dealership versus a "mega" one. Mr. Diaz is extremely knowledgeable, detailed and informative. Good location and clean. I prefer this "boutique" dealership versus a "mega" one. More

Fast and kind as always. They finished all in time to minimize my waiting time. They finished all in time to minimize my waiting time. More

Great customer service. Appreciated the valet service. Car was cleaned beautifully inside and out. Only regular annual service was required. Friendly feedback regarding wha Appreciated the valet service. Car was cleaned beautifully inside and out. Only regular annual service was required. Friendly feedback regarding what major repairs , if any, may be required. This dealer has serviced all our Mercedes for the past 11 years. Never any complaints when purchasing and servicing. . This dealer cares. Thanks Ilse More

Mike is always helpful and takes the time to listen to my concerns. Thanks Mike. concerns. Thanks Mike. More

professional and polite staff. Customer service was excellent. Minimum wait time. A variety of refreshments. Customer service was excellent. Minimum wait time. A variety of refreshments. More

The best service The best customer service The best sales person, Christian is a great sales person and I know I am always taken care of anytime I have an issue with my car sales person, Christian is a great sales person and I know I am always taken care of anytime I have an issue with my car More

The staff is courteous and informed. They were helpful and attentive. When my primary contact was busy, others jumped in to thelp. They were helpful and attentive. When my primary contact was busy, others jumped in to thelp. More

Professional and courteous staff from checkin to payment. Comfortable waiting room supplied with drinks and snacks. Comfortable waiting room supplied with drinks and snacks. More