
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,803 reviews
New Car Lease This was the third Mercedes dealership I visited last week looking to replace my 2013 Mercedes E350 4Matic with a new one. Of all the dealerships I vi This was the third Mercedes dealership I visited last week looking to replace my 2013 Mercedes E350 4Matic with a new one. Of all the dealerships I visited. This was the one that offered the best pricing. In addition, both employees I had the opportunity to work with we're very professional, up front and a pleasure to work with, so much so that I did lease a new Mercedes. I would definitely recommend them to others and look forward to a continuing relationship with Prestige. Both Henri and Michael earned my respect. More
Happy Customer I walked in to the dealership looking to look at their stock of Certified Preowned GLK's and walked out with a brand new GLK with the exact specs I wa I walked in to the dealership looking to look at their stock of Certified Preowned GLK's and walked out with a brand new GLK with the exact specs I was looking for, at (about) the same price as a 2013 CPO with low miles. The experience from start to finish was excellent and my MB representative, Ken Shattuck, provided incredible service. He was honest, thorough, patient (I was firm on a fair price), and provided incredible customer service even after I bought the car. He even agreed to drive the car to my office to deliver it to me the day after I purchased it (about 70 miles each way)! I have recommended that my friends and family visit the dealership solely based on the service provided by Ken, Kris Los, and other managers who stopped by to say hello. To me, purchasing a luxury vehicle is more than just having a nice car to drive. It comes with an expectation for impeccable service which I had in my previous Lexus and hoped to find with a MB purchase. Overall, very happy! More
Ken Cundari provided excellent customer service to my wife and I throughout our leasing experience. Ken is extremely knowledgeable when it comes to "all things provided excellent customer service to my wife and I throughout our leasing experience. Ken is extremely knowledgeable when it comes to "all things Mercedes" and answered every single question we had. He was patient and informative, while never once being too aggressive or pushy. Ken seemed to really listen to our concerns, and helped suggest the best options to meet our needs. Ken personally delivered our car to our home, and did a phenomenal job of walking us through all the new settings and options. It was a complete pleasure to deal with Ken, and I highly recommend Ken to anyone considering a Mercedes Benz!!! More
Purchase I have purchased many high end cars in the last ten years from dealers in the tri state area and I have never written a review before. My purchase ex I have purchased many high end cars in the last ten years from dealers in the tri state area and I have never written a review before. My purchase experiance with Anthony Amelio was nothing shy of fabulous. He was professional , curtious and exceeded my expectations. The same can be said for the service department at Prestige Mercedes. More
I Purchased first Mercedes (and won't be my last)! I searched the Prestige Motors website for a used convertable as a second car and found one I wanted to test drive. I was a little hesitant to buy a I searched the Prestige Motors website for a used convertable as a second car and found one I wanted to test drive. I was a little hesitant to buy a used car however my salesman, Anthony put me at ease by reviewing the Car Fax report, the price of a used convertable compared to a new one and the quality, value and reliability of the vehicle itself. I was so comfortable making my purchase. I never felt pressured. Anthony kept me informed every step of the way of my shopping and purchase experience. I cannot tell you how happy I am with the vehicle (a month later) and the dealership itself. I have been introduced to many of the employees along the way in the purchase process, each one is nicer than the next and all employees very friendly and professional. My next vehicle purchase will definately be a Mercedes and it will definately be at Prestige with Anthony. More
John Kim is excellent. John was responsive, helpful, honest, and went above and beyond to help get me into the right car. I would highly recommend working with him and will John was responsive, helpful, honest, and went above and beyond to help get me into the right car. I would highly recommend working with him and will come back to him for future purchases. More
Awesome experience thank you chris Chris is an absolute pro, walked us through every step of the process, no games just amazing service here. I was buying my first Mercedes here and was Chris is an absolute pro, walked us through every step of the process, no games just amazing service here. I was buying my first Mercedes here and was treated with an informed salesman who told me all there is to know on the car and how to take care of it in a practical way. I highly recommend Chris and this dealership. More
Kenneth Shattuck with Prestige Motors, Inc. Kenneth Shattuck was able to help me finding the car I wanted in record time. He was very professional and managed the leasing process so fast. My exp Kenneth Shattuck was able to help me finding the car I wanted in record time. He was very professional and managed the leasing process so fast. My experience was a great success and I was able to get on the road in a small amount of time. Thank you Kenneth Shattuck for making my experience delightful at Prestige Motors, Inc. More
I highly recommend Prestige!!! I have a local dealer Keeler Motor Car, in Latham NY, but chose to drive 180 miles to purchase a Mercedes at Prestige because of a friends very positi I have a local dealer Keeler Motor Car, in Latham NY, but chose to drive 180 miles to purchase a Mercedes at Prestige because of a friends very positive experience. Very professional dealership, and would definitely buy another Mercedes there. Very professional and very classy dealership! More
No Ethics Prestige Customer for over 20 years, turning in a leased E350 for another same vehicle, Salespeople promised I would have the new car by 4/18/14, as Prestige Customer for over 20 years, turning in a leased E350 for another same vehicle, Salespeople promised I would have the new car by 4/18/14, as I am going on vacation. They did not deliver, They said that the would call Mercedes Financial and stop the April payment, they lied as the payment was pulled from my bank. I asked them to look into this and they were arrogant and unprofessional and did nothing. The said they gave me the lowest price as I was a loyal customer, they lied. Ho do I know ? I called Mercedes of Nanuet and without any haggling they gave a price that was $100.00 per month lease and $350.00 lease out of pocket. So, I cancelled my order and leased from the other dealer. They were happy to have my business and I'm picking up the new car today Sam L. Bergen Country NJ More