Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was looking for a good car off a lease and was lucky to meet Brandon at Prestige Mercedes in Paramus. He’s a seasoned pro and it could not have gone smoother. No high pressure nonsense, just straightforwar meet Brandon at Prestige Mercedes in Paramus. He’s a seasoned pro and it could not have gone smoother. No high pressure nonsense, just straightforward talk and I got a great deal. More
Andrew Franco was great to work with and the Sales Manager Michael Mutter is a STAR and rose to the occasion on our behalf. Manager Michael Mutter is a STAR and rose to the occasion on our behalf. More
Sunnies was amazing and exceeded expectations. She worked with us in taking back a lease and chose a new one. She worked with us in taking back a lease and chose a new one. More
Courteous and quick service! Troy was very professional and accommodating. We thank you very much! Troy was very professional and accommodating. We thank you very much! More
Love everything about the experience at Paramus except for the annoying AI phone response system. The worst! It took way too long and too much interaction with AI before you could finally reach a person for the annoying AI phone response system. The worst! It took way too long and too much interaction with AI before you could finally reach a person. Need to make it easier for the client to be able to reach a human being! More
The Service Advisor( Lee Reyes) was great. He checked us in as soon as we arrived. Advised us on the work that was needed. Kept us informed with phone calls. Solved all of our issues. He checked us in as soon as we arrived. Advised us on the work that was needed. Kept us informed with phone calls. Solved all of our issues. More
Nice showroom. Plenty of cars to choose from. Knowledgeable staff. Lovely café and waiting room. Plenty of cars to choose from. Knowledgeable staff. Lovely café and waiting room. More
I Went today to purchase a used vechicle at Mercedes Benz of Paramus salesrep Diego was very good . Its unfortunate that they have this used car manager who is aboustly unprofessional i presented my offer to of Paramus salesrep Diego was very good . Its unfortunate that they have this used car manager who is aboustly unprofessional i presented my offer to him 2 times my salesrep back in forth in his office 2 times declined my offer never once came out to speak to me and explain why he felt my offers wasnt good enough how are these people bosses?????? His name is Phillip Battaglino used car manager for Mercedes very poor unprofessional manor to deal with a potential client . Very bad busy this guy probably cost this dealership more money than they know . He Needs a class on how to deal with customer 101 people go elsewhere to buy a Mercedes much better places out there Good luck . More





