Mercedes-Benz of Paramus

As a car enthusiast, I had never before purchased a Mercedes Benz, until I met Andrew Franco. He was the difference in getting me to think about Mercedes and I'm so happy he did, the car is wonderful. Mercedes Benz, until I met Andrew Franco. He was the difference in getting me to think about Mercedes and I'm so happy he did, the car is wonderful. Additionally, Andrew made the entire purchase experience easy, friendly, prompt and thorough. I have already referred several friends to Andrew and they were all equally pleased. More

He listened carefully and understood my needs quickly, and suggested a couple of options that met my goal. He also arranged a few test drivings quickly that help me to pick one option. He was soo helpfull and suggested a couple of options that met my goal. He also arranged a few test drivings quickly that help me to pick one option. He was soo helpfull and friendly. I will ask him for the next time again. More

My experience buying a car at Prestige MB was extremely memorable solely due to Phil Campbell. His professionalism, product expertise and zero pressure approach not only made my car buying experience a gre memorable solely due to Phil Campbell. His professionalism, product expertise and zero pressure approach not only made my car buying experience a great one (E 350) but I have since then referred him to many of my friends and colleagues who have echoed his praise as well! Phil's attention to my specific needs, patient demeanor and willingness to fight for my price was an intangible added value that one should hope to receive in such a luxury brand. He goes above and beyond the call of duty for the customer and I can't thank him enough for it. Prestige should be thrilled to have someone like Phil on their team. Thank you Phil! More

Ken Cundari was an excellent representative in that he was helpful, friendly, courteous and informative- a good experience- I am a Mercedes owner since 1971 when I purchased a 1971 280 SE from Ziggy Benz was helpful, friendly, courteous and informative- a good experience- I am a Mercedes owner since 1971 when I purchased a 1971 280 SE from Ziggy Benzel. The ML-350 is only the 5th Mercedes since 1971. More

Phil was fabulous. I have already recommended him to my brother who is in the market or a new car. Great experience ! Happy that I worked with Phil for the car of my dreams Thanks Colleen brother who is in the market or a new car. Great experience ! Happy that I worked with Phil for the car of my dreams Thanks Colleen More

Scam artists, the whole lot. Stay away from this place for your own good. Took my 2004 E500 for a c-service - which is an A + B service. Walked out of there $1900 poorer with serveral fault codes still no for your own good. Took my 2004 E500 for a c-service - which is an A + B service. Walked out of there $1900 poorer with serveral fault codes still not fixed. The B service they eventually did you can get at MBenz Morristown or Greenwich for $460. They claim they look at the fault codes on your instrument cluster to decide what to do. Thats just a scam. Most or all of the work they quoted me individually - you can get at any decent MB dealership for a flat rate. They try to get at you by quoting individual charges for your oil service, brake inspection/fluid, dust/air filter and even a general check of other items e.g. axle, throttle they bill you separately for. By the time they tote it up you're well over $1,000 not including recommended work. They completely cleaned me out. Went to morristown a week later with Wife's GL and walked out a happier man after paying $470 for my B service. do not make the same mistake I made. They are scammers. Unlike every other MB dealer in the area, they will not quote a flat-rate for service. They get you in and then scam you by itemizing each check and billing your separately. On top of the $1900 I paid them, the service advisor had the nerve to charge me $25 for a coolant cap (which had been corroded)...perhaps it should have been completementary. But no, they want every penny of your hard -earned dollars. I called them and asked why they're the only dealer in the area operating like this....crickets....no answer. Just fudging...and telling me how every other benz dealer in NJ must be wrong and they're right. More

Mr. Anthony Amelio is a good sales representative because I have no intention to buy a 2009 SUV during that day only I was amused of the good offer he gave me to trade-in my Toyota. Mr. Anthony Amelio, is an I have no intention to buy a 2009 SUV during that day only I was amused of the good offer he gave me to trade-in my Toyota. Mr. Anthony Amelio, is an asset to your company coz he treat us well during the negotiation of the price of the ML 350. The only thing I can say is keep up the good work. More

Customer service was excellent. Very friendly and qualified salesman. Took interest of our families interests and found the best car for us. One of the best salesmen I have encountered. qualified salesman. Took interest of our families interests and found the best car for us. One of the best salesmen I have encountered. More

Well I expected to be intimidated but upon entering the dealership I immediately felt welcome. The showroom was impeccably clean and bright and I was greated promptly. I was introduced to Onofrio and least dealership I immediately felt welcome. The showroom was impeccably clean and bright and I was greated promptly. I was introduced to Onofrio and least be said I couldn't remember his name lol. He was very friendly and listened to me before he spoke, I think that is a great quality in a sales person. I wasn't ready to buy on my first visit just look at what might make sence for me to drive. Onofrio gave me the information I was seeking and we exchanged our contact numbers , although I know he wanted the sale that night he understood my situation and didn't add undue pressure that definatly would have chased me away! He contacted me periodically sand when I was ready we made a time for me to come in and do the deal. I love my new Mercedes , and the man who sold it to me being professional and informed. I look forward to recommending Prestige and Onofrion to my friends and family. Thanks Prestige!!! More

This was our third transaction with Prestige-Mercedes and by far the easiest. Ken Cundari was professional and straight-forward during the negotiation process. Without reservation, I can recommend Ken to by far the easiest. Ken Cundari was professional and straight-forward during the negotiation process. Without reservation, I can recommend Ken to anyone seeking a purchase or lease with Prestige-Mercedes. More