Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience at the dealership, professional and friendly service. When I am in the market for another M-B this will be my first visit. My only complaint is the length of time it took for my deliv friendly service. When I am in the market for another M-B this will be my first visit. My only complaint is the length of time it took for my delivery, but they were very busy and obviously sell a lot of cars at this dealership for a reason. More
The reason as to why the rating was good was only because of the total experience with the dealship and not the salesperson. My experience with the sales person (Mr. Ken Shattuck)was GREAT! A very positiv of the total experience with the dealship and not the salesperson. My experience with the sales person (Mr. Ken Shattuck)was GREAT! A very positive, practial and professional person and should be around at Prestige Motors for my next purchase. Carl Hopson More
Customer Service is always excellent. My third lease with Mercedes at Prestige. Will recommend to others. Robert Kant went above and beyond with customer service. Delivered car at home for our convenience!! Mercedes at Prestige. Will recommend to others. Robert Kant went above and beyond with customer service. Delivered car at home for our convenience!! More
Robert and Tarek were very friendly, knowledgeable and easy to work with. It was a very positive experience and will recommend to others. Thank you! easy to work with. It was a very positive experience and will recommend to others. Thank you! More
Andrew was superior He was open and honest about timely Andrew was superior He was open and honest about timely from the onset When I make reference to the "customer service and friendliness" its the girl Andrew was superior He was open and honest about timely from the onset When I make reference to the "customer service and friendliness" its the girls at the front desk Im referring to They were curt preoccupied and seemed bothered by my appearance I would recommend Andrew in a heart beat Thank you Andrew! Julie A More
I can't say enough nice things about the high level of service and attention that I received from Jeff Chun at Prestige Motors. The entire process took less than 3 hours and the end result exceeded all service and attention that I received from Jeff Chun at Prestige Motors. The entire process took less than 3 hours and the end result exceeded all of my expectations. Jeff handled my trade-in in record time on his iPad and processed credit app, paper work, registration and etc... 3 hours later I drove off in a vehicle I always dreamed of. I love my car, my family loves the car and I have no doubt that I will be continuing to work with Jeff for years to come. More
Brandon was fantastic. It was my first Mercedes and the first time I ever leased a car and he made it effortless. From the initial meeting to the explanation of all of the features I felt comfortable and c first time I ever leased a car and he made it effortless. From the initial meeting to the explanation of all of the features I felt comfortable and confident in the decision I made. Brandon made himself available for questions throughout the term of the lease as well. Bravo! More
My husband and I was looking for a new car and we went to look at Prestige Motors in Paramus NJ. These guys made our shopping experience a joy, especially Adam Solomon. Adam was very knowledgeable and not pu look at Prestige Motors in Paramus NJ. These guys made our shopping experience a joy, especially Adam Solomon. Adam was very knowledgeable and not pushy as some car salesmen are. He had great customer service and made us feel very comfortable. Adam is the best! More
I don't normally write reviews but I feel that my treatment was really excellent at Prestige Mercedes Benz. I went on a Saturday with my wife. The place was very busy but they had a young man named treatment was really excellent at Prestige Mercedes Benz. I went on a Saturday with my wife. The place was very busy but they had a young man named Anthony explain the model to me. We had never owned a high-line model before but my wife and I were really interested in the C-Class Sedan. Anthony treated us with respect and gave us over two hours of his time. He understood the options and even arranged for us to have a drive. We bought the car later that week. We didn't even bother to shop around further. Anthony gave us a fair price, took all of my calls and questions, and basically treated us as if we were important customers. He was patient all along and never tried to pressure us. I believe that he has a lot of integrity and would definitely recommend family and friends. Anthony and the team at Prestige made me feel great about the entire experience. Thanks, thanks, thanks... More
My experience acquiring a vehicle from Prestige was top notch from start to finish. I worked directly with Adam Solomon and he made everything easy and low pressure. Since I was comparing with several ot notch from start to finish. I worked directly with Adam Solomon and he made everything easy and low pressure. Since I was comparing with several other cars, I had many questions and they are were addressed promptly. Also, the whole staff there was pretty cool with me every time I stopped by. No problems with my ride so far and would recommend giving them a shot! More




