Mercedes-Benz of Paramus - Service Center

Service I like being able to pull up and someone is there to assist you. Although at first it did appear to take awhile for someone to greet me when I went t I like being able to pull up and someone is there to assist you. Although at first it did appear to take awhile for someone to greet me when I went to pick up my car but other then that they were great during the drop off process. More

Good service but too expensive I really do like the people at Prestige but the cost to service and repair my two MBs is just too much. The $149 diagnostic fee should be waived if I I really do like the people at Prestige but the cost to service and repair my two MBs is just too much. The $149 diagnostic fee should be waived if I get my car repaired. I spent $1,600 getting my daughter's car fixed. Almost $400 was to replace her key which, I believe, was not broken when we brought it in (I also think the price quoted was around $300). I have owned or leased 5 different MBs in the past 20 years. I love the cars, like Prestige, but I will continue to have them serviced by my own trusted mechanic when I can. More

Recall I would highly recommend the service at Mercedes-Benz of Paramus. The phone center was excellent as well. One of the nicest cleanest service center as I would highly recommend the service at Mercedes-Benz of Paramus. The phone center was excellent as well. One of the nicest cleanest service center as I’ve ever been to. More

Best service writer ever Wish all dealers had a service write like Steve . What a gem very thoughtful and nice. Went above and beyond what I normally expect from a dealer Wish all dealers had a service write like Steve . What a gem very thoughtful and nice. Went above and beyond what I normally expect from a dealer More

Recall and Yearly service Service was scheduled very efficiently considering I not only received the recall notification but I also wanted to receive the second yearly service Service was scheduled very efficiently considering I not only received the recall notification but I also wanted to receive the second yearly service which was due at the end of the month. I was offered a loaner, which I didn’t use because I decided to wait for the car. The total service was completed in less than 3 hours and the car was delivered to me totally washed and in perfect condition. I have always been very pleased with Prestige services. More

service - lease turn in and receiving new car as for service department - Monte Harris- a true professional...excellent personal skills-- Monte adds tremendous value to your organization...ve as for service department - Monte Harris- a true professional...excellent personal skills-- Monte adds tremendous value to your organization...very knowledgeable on all of your vehicles and goes beyond the norm to make the customer feel comfortable and educated ... a Keeper-- More

service to my CLC300 Steve is by far the best person I ever dealed with at any Car dealership. Knowledgeable, friendly, sociable. You should promote him!!! That is my c Steve is by far the best person I ever dealed with at any Car dealership. Knowledgeable, friendly, sociable. You should promote him!!! That is my comment. More

Annual service. Work done was completed expeditiously and satisfactorily. Service reps were very polite and helpful in getting the work done and in contacting me whe Work done was completed expeditiously and satisfactorily. Service reps were very polite and helpful in getting the work done and in contacting me when all was done. More