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Mercedes-Benz of Paramus - Service Center

4.2

472 Lifetime Service Reviews

755 State Rt 17 South, Paramus, New Jersey 07652

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Dan Murphy, Service Advisor, Mercedes-Benz of Paramus

Dan Murphy

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Monte Harris, Service Advisor, Mercedes-Benz of Paramus

Monte Harris

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Axel Arroyo, lane manager, Mercedes-Benz of Paramus

Axel Arroyo

lane manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Delmonico, Service Advisor, Mercedes-Benz of Paramus

David Delmonico

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

September 21, 2018

"Quick and Professional service"

- PDEMAR Verified Customer

All my service experiences were done extremely well by the staff. Sometimes have to wait during pick up but the overall experience was great service.

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Employees Worked With

Monte Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 21, 2018

"Service "

- ASHABAREA Verified Customer

I was very disappointed when I went to have my car serviced. Their was no loaner cars turned in even though I made my appointment 3 weeks prior. The manager Keith was verybapologetic and showed true leadership. He not only took me to work but when my car was finished he delivered it to my job. This says a lot about having a great sense of business and going the extra mile for your clients. I will continue to get my car serviced here as well as purchase!

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Employees Worked With

Mgr. Keith

September 21, 2018

"Recall "

- RJMGRAPHICS Verified Customer

Customer Service Rep was polite and knowledgeable although I waited 45 minutes for him to see me. I was notified for an air bag recall but there were no loaner cars available so I had to come back later that day so it took a good part of my day away.

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Employees Worked With

Monte Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Service Center Photos & Amenities

  • Express Service
  • Customer Lounge Area
  • Free WiFi
  • Shuttle Service
  • Free Coffee
  • Free Drinks
  • Drive-In Service
  • After Hours Drop-Off
  • Automated Car Wash
Mercedes-Benz of Paramus, Paramus, NJ, 07652