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Mercedes-Benz of Paramus
Paramus, NJ
2,899 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,001 service reviews
October 03, 2026
Amazing dealer! Truly amazing experience! Michael Mutter is the best! 10 out of 10 experience! Truly amazing experience! Michael Mutter is the best! 10 out of 10 experience! More
by matthew.ross8
Employees Worked With
September 04, 2026
Great service Friendly staff Buy all my Mercedes gear here I highly recommend this dealership here I highly recommend this dealership More
by vze42fj5
August 25, 2026
A little too long wait for a simple oil change (1st service), although it is ok, prefer a good quality service vs. speedy in and out. service), although it is ok, prefer a good quality service vs. speedy in and out. More
by nkhodik
Employees Worked With
August 08, 2026
Like always Theresa saved my day. I was greeted by another specialist named Tamar or Tamara that her first words were: we will not be able to get your car today…..I said I have an appo I was greeted by another specialist named Tamar or Tamara that her first words were: we will not be able to get your car today…..I said I have an appointment and took the day off to solve this engine light situation that my car has. She answered: don’t get nasty with me and don’t throw the door in my face. At that point I requested a manager whom with no problem called Theresa and she took my information and 2 hours later the problem was solved and I was happy again. That person needs more training in showing empathy and don’t rush to determine that the car can’t be seen, specially since a light engine can develop into a bigger problem. Thanks Theresa you’re the best . More
by Luis
Employees Worked With
Other Employees :
Tamar or Tamara or maybe she lied Theresa knows who she is
June 27, 2026
Courteous and quick service! Troy was very professional and accommodating. We thank you very much! Troy was very professional and accommodating. We thank you very much! More
by roxannekp
Employees Worked With
June 07, 2026
Love everything about the experience at Paramus except for the annoying AI phone response system. The worst! It took way too long and too much interaction with AI before you could finally reach a person for the annoying AI phone response system. The worst! It took way too long and too much interaction with AI before you could finally reach a person. Need to make it easier for the client to be able to reach a human being! More
by Pita2828
May 24, 2026
The Service Advisor( Lee Reyes) was great. He checked us in as soon as we arrived. Advised us on the work that was needed. Kept us informed with phone calls. Solved all of our issues. He checked us in as soon as we arrived. Advised us on the work that was needed. Kept us informed with phone calls. Solved all of our issues. More
by copdoc4
Employees Worked With
Lee Reyes
