Mercedes-Benz of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I wish I could rate a 0. They will happily sell you a lemon. If you read any review, I hope it's this one. Do not do business with this dealership. I purchased a car from t They will happily sell you a lemon. If you read any review, I hope it's this one. Do not do business with this dealership. I purchased a car from them from out of state. I was told the car had no mechanical or electrical defects. Once it arrived, I immediately noticed that the third row seats did not operate. I contacted the salesman who told me that he personally tested the seats and that they worked fine. Service records indicate that the seats had malfunctioned while at this dealership prior to transport. Good luck ever getting in contact with a manager if you end up having issues with a car purchased here. If you think that you'll be OK with the limited warranty, let me also tell you this the warranty company will happily tell you that issues are eligible for warranty repair but only after you get a diagnosis will they then claim that the repair is no longer eligible. Additionally, the vehicle arrived with no title. I reached out again to the dealership asking for the paper title, which, according to Florida DMV was paper I was told that the title would be electronically transferred after spending two hours in DMV. I was told that that was not the case, and that the dealership should have acquired the paper title for transfer. The tactics are shameful and their customer service is appalling. Save your money and go somewhere else. Save yourself the hassle. More
Gerardo and Kaleb were amazing! They went above and beyond to make me feel welcomed. Kaleb worked hard to get me an amazing rate. The whole experience was quick, easy, and smooth. They went above and beyond to make me feel welcomed. Kaleb worked hard to get me an amazing rate. The whole experience was quick, easy, and smooth. More
Misrepresented warranty, unprofessional management, aggressive staff escalation, police called when seeking help. Avoid this dealership. aggressive staff escalation, police called when seeking help. Avoid this dealership. More
I had a great experience at Mercedes-Benz of Pembroke Pines. From the moment I arrived, the service was attentive and professional. Manager Roberto Baldor ensured everything went smoothly and was very Pines. From the moment I arrived, the service was attentive and professional. Manager Roberto Baldor ensured everything went smoothly and was very helpful throughout the process. Sales representative Moises Cisneros was knowledgeable, patient, and took the time to answer all my questions, making the entire experience comfortable and stress-free. I truly appreciate the level of customer service and professionalism demonstrated by the team. I would definitely recommend this dealership to anyone looking for a quality experience. Thank you again! More
Mark Isesa is a great salesman and explained very well on our GLC300. He is considered as top salesman at your dealership- he knows how to treat customers on our GLC300. He is considered as top salesman at your dealership- he knows how to treat customers More



