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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

4.5
652 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 652 reviews

July 29, 2023

Worse than ever service came with my gt 2018 for a keyfob duplication and was wondering why I am waiting 3 weeks without any updates nor answering emails. Totally 0 service and prestigiousness. More

by Sashka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phill
Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Sashka, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pembroke Pines take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

Jul 31, 2023 -

Sashka responded

You can call me or write me a personal email.

July 28, 2023

My service advisor Yasmany was able to help me with my emergency and the road side assistance was Excellent first time using this service. Yasmany also helped in facilitating and receiving my car in my ab More

by Ralph A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmany
Aug 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Ralph, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Excellent service and fast. Mark helped during the entire process and made it eassy. Thank you, Mark!! More

by jlevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 27, 2023

Wonderful environment, great service received vehicle in a timely manner as promised. Easy drop off and pick up. Loner as requested. More

by Sheilarn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hall
Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 27, 2023

Greatest service advisors! Peter Armstrong & Stephen Douglas. Both were/are extremely professional, attentive and helpful, going above and beyond what I expected. Mr. Armstrong More

by hussain3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Armstrong, Stephen Douglas
Aug 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

I had an excellent experience working with Sera! I highly recommend working with her if you're looking for a vehicle here. Sera was extremely proactive, personal and ON IT. This is my first Mercedes More

by AnnaGuti
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serafina Bruno
Jul 28, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pembroke Pines. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 24, 2023

William Gonzalez always goes beyond providing excellent customer service. I enjoy working with him. He reaches out to me in a timely manner and always answers my questions. He lets me know when our vehi More

by susan.g.laster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Jul 27, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 24, 2023

My experience at Mercedes Benz in Pembroke Pines was extremely good. My service advisor Melvin Haynes serves as the first time was very knowledgeable and explained to us everything that is needed at the More

by Daphrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Haynes
Jul 27, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 21, 2023

Customer service with Pedro Rodriguez was a good experience...also the work at service was very good....thanks to all More

by Pablo Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PEDRO RODRIGUEZ
Jul 26, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Pablo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Nikolaos K. is a great salesman he was very helpful and knowledgeable. Pedro R. in the service department was also helpful in getting my car repaired. More

by Jackie Arroyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolaos Kozobolis and Pedro Rodriguez
Jul 24, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Jackie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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