Mercedes-Benz of Pembroke Pines

An Exceptional Service advisor Makes allo the difference, especially if He CARES!!!! Carlos Medrano was very Professional, precise and through. Well worth the elevated cost !!! He makes a difficult and co especially if He CARES!!!! Carlos Medrano was very Professional, precise and through. Well worth the elevated cost !!! He makes a difficult and costly Service.... Understandable More

Mercedes of pines always takes care of my car 100 percent. Never disappoints thank you! percent. Never disappoints thank you! More

Stephen Hall I’d always on it to get my car bs k on the road and in good condition. He gives great advice concerning my vehicle road and in good condition. He gives great advice concerning my vehicle More

Romeo Augustin was friendly, courteous, polite, attentive and most importantly an advocate for getting my car repaired in a timely and efficient manner. He went above and beyond. He made sure on my way to th and most importantly an advocate for getting my car repaired in a timely and efficient manner. He went above and beyond. He made sure on my way to the dealership a loaner was already waiting for me to arrive to work on time. I thought the service would be different since my car is approximately 8 years old. Nope! It was even better. I am looking forward to continue my relationship with Mercedes-Benz at the Pembroke Pines branch. Again, Romeo really worked hard in getting everything done and kept me posted along the way. The repairs could have been very costly, however, he made sure it wasn't the case. I truly appreciate his genuine assistance. He did it with his heart and a smile. Made me real comfortable. Arriving at the dealership to pick up my car , the manager always make sure he comes to say hello. Romeo was again waiting for me when I pulled up to make the check out process smooth and expedient. I didn't havre to wait a minute longer. All and all I'm completely satisfied with my recent visit at the dealership. More

The dealership was very clean my advisor was very helpful and knowledgeable this is was second vehicle from this location and knowledgeable this is was second vehicle from this location More

Rey was very helpful with explaining and getting all the checks and repairs needed for my car. checks and repairs needed for my car. More

CAN'T. SAY.ENOUGH.GOOD.THINGS! My entire experience was absolutely seamless and Sera made me feel 100% comfortable with my budget. She was very prompt and re SAY.ENOUGH.GOOD.THINGS! My entire experience was absolutely seamless and Sera made me feel 100% comfortable with my budget. She was very prompt and responsive, without ever pushing me to make a decision. It was more of an educational conversation, answering each and every question I had, and ensuring I was comfortable during the visit. Quite honestly by the end of our experience, she felt like family to me. Reception and finance were also great to work with. After visiting numerous dealerships with subpar experiences, I'd have to say I applaud the staff here for going above and beyond. Thank you Sera! More

We had a great experience at Mercedes of Pembroke Pines. The manager was very involved and helpful. Our salesman was superb. He was very knowledgeable and attentive. He really made the process enjoyable and The manager was very involved and helpful. Our salesman was superb. He was very knowledgeable and attentive. He really made the process enjoyable and tried his best to to make us satisfied. Would definitely recommend this dealer and our salesman to my friends and family! More

Atención muy profesional , un servicio de excelencia. Súper agradecidos con todos los que trabajan para MB Súper agradecidos con todos los que trabajan para MB More

Sales person was absolutely great but dealer did not take responsibility on damaged tires that was on the truck. responsibility on damaged tires that was on the truck. More