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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

May 30, 2023

I had a great experience but then my vehicle was damaged in their care, unacceptable. More

by Reign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
More than 1
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Jun 02, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pembroke Pines take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-5035 -- we hope to hear from you soon.

May 29, 2023

Very slow. No resetting the car, 2 days to change air bag. Dirty car back. More

by Jvillasuso56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yasmani
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Jun 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

May 29, 2023

Genuine and honest salesman where you don’t feel pressured into purchasing anything. Great attitude More

by Rhea
Recommend Dealer
Yes
Employees Worked With
Joseph Antoine
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Jun 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Rhea, thank you so much for your positive comments about Mercedes-Benz of Pembroke Pines! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2023

Been a customer for over a decade and I would not trust anyone else. Great service and thank you for the follow up @Melvin! More

by SmilesForMiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Report | Print
May 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Excellent service! CARLOS RUIZ-MEDRANO was the service advisor, and he was a great help. More

by yinbola
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS RUIZ-MEDRANO
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May 29, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Yinbola! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 24, 2023

This Mercedes dealer had plenty of cars to choose from, and conveniently located off Interstate I-75. More

by franklione
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
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May 30, 2023 -

Mercedes-Benz of Pembroke Pines responded

We are pleased to hear you had such a positive experience with us. Until the next time we meet, take care!

May 20, 2023

Great service keep it up good job . Keep me posted for any recalls.Mr Christian More

by bukhariss786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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May 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Stephen Hall is my Service Center Representative. He coordinated a rideshare appointment to retrieve my GLE when ready. He is patient with my questions and knowledgeable in his answers. More

by vscreen
Recommend Dealer
Yes
Employees Worked With
Stephen, Hall
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May 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2023

Took my vehicle in on April 25 because anti-theft activated message came on after changing ignition. No one called me to give me any feedback even though I left several messages. Finally, on May 12 s More

by Savhassad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro
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May 17, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (954) 644-5035.

May 15, 2023

The dealer is great, service department is easy to work with Rey Hernandez my services advisor is the best very understanding to my car needs A+ More

by Gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
Report | Print
May 17, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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