Mercedes-Benz of Pembroke Pines

Members are very responsible, helpful and knowledgeable. Great service. Definitely recommend this dealer members to others. Great service. Definitely recommend this dealer members to others. More

Every time I visit this dealership I get the sensation I am number one customer. All from this place is professionalism and courtesy. I highly recommend visting Mercedes Benz from Pembroke Pines am number one customer. All from this place is professionalism and courtesy. I highly recommend visting Mercedes Benz from Pembroke Pines More

Ok just to be clear I would not shop at this dealer if it was not for my sales rep Pender. Pender is always helpful, patient, and willing to educate on the vehicle. Pender is always working to make sure the was not for my sales rep Pender. Pender is always helpful, patient, and willing to educate on the vehicle. Pender is always working to make sure the Managers listen to what I want and understand I am not an uneducated car shopper. My interactions with some older managers here have always been bad, the managers are arrogant and conceded. My biggest issue on this visit was that I arrived at about 10 am and left at 4 pm. That is way too long to get the financing done. More

We just purchased our GLE350 from Mercedes Benz of Pembroke Pines. We were assisted by Moises Cisneros, very professional and friendly. Thanks again you made the process seamless and very pleasant. Pembroke Pines. We were assisted by Moises Cisneros, very professional and friendly. Thanks again you made the process seamless and very pleasant. Highly recommended !!! More

excellent service and excellent care. Ricardo Vargas and Roberto Montoya provide all the attention so that the client feels confident and pleased. Ricardo Vargas and Roberto Montoya provide all the attention so that the client feels confident and pleased. More

The service center is very clean and professional. However, the center needs to be expanded in order to handle the amount of traffic that goes through there daily. However, the center needs to be expanded in order to handle the amount of traffic that goes through there daily. More

What's going on? ? Dropped the car off for a 7AM service appointment. Two days later, despite email inquires sent, voicemails, and two messages left for the service ? Dropped the car off for a 7AM service appointment. Two days later, despite email inquires sent, voicemails, and two messages left for the service manager requesting call back, I am still waiting. What a disappointment. Perhaps KIA or Hyundai may provide better level of service than MB. I'm starting to think that I may be nuts for expecting to get an update after leaving my car there for two whole days. Unbelievable!!!! Although this is my 3rd MB, I will certainly reconsider another make just to avoid this type of unnecessary headache. Perhaps this is an AutoNation issue? p.s.: I really don't like to leave this type of negative message for a business but since I'm being put on hold for so long and continued to be avoided, I am putting my time to better use. More

The dealership is very clean and staff were very attentive. I was offered coffee upon arrival. attentive. I was offered coffee upon arrival. More

poor customer service, neither the salesman nor the sales manager answer my request I received the vehicle with a single key, whitch also had a low battery, without owner's manual and gasoline in reserve manager answer my request I received the vehicle with a single key, whitch also had a low battery, without owner's manual and gasoline in reserve More

Ricardo and Niko did a great job. They worked efficiently and had everything ready for us. They worked efficiently and had everything ready for us. More