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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
652 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 652 reviews

January 03, 2023

we have had this car in service since September. The car has not been fixed properly and we are considering not buying any more cars from your dealership. My wife is sick and tired of going month More

by bryan200029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
stephen hall, orlando
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Jan 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

Jan 06, 2023 -

bryan200029 responded

My wife still does not have her car and this is ridiculous. I want a manager to call and explain why it has become so difficult to fix her car. .My understanding is that Mercedes corporate has been involved and still nothing. We are becoming quite frustrated with this situation. Brian 305 218 5337

January 03, 2023

Excelente servicio y el personal muy amable. lo recomiendo ampliamente. Lo unico que vi un poco desordenado y sucio fue el area de espera de servicio More

by Anayansi galasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no recuerdo el nombre
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Jan 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Anayansi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.

January 03, 2023

great service, thoughtful, and very thorough, highly recommend them to any other person. Michael Carou was a true gentleman. More

by eddygjr24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
michael
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Jan 03, 2023 -

eddygjr24 responded

reat service, thoughtful, and very thorough, highly recommend them to any other person. Michael Carou was a true gentleman.

January 01, 2023

The employees are very professional and polite. My Service advisor, Pedro Rodriguez, is great! He always makes me feel welcomed and values my time. The waiting area is clean and comfortable. More

by cali918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
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Jan 05, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 29, 2022

great service. very polite, caring.ray really made sure the car was fixed properly. on top of evything. More

by jdominguezdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ray
Report | Print
Jan 02, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

Very comfortable waiting area even though the wait is quite lengthy. I appreciate the accommodations and the car wash when done! More

by AgentSky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hall
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Dec 27, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

High quality MB service department with Orlando,,,,,manager. Romeo is first-rate service advisor. Peter very professional. More

by dsmd@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Dec 28, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up.

December 26, 2022

The problem for which i went to see you guys seem to have been solved. Good service More

by jrdauphin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray
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Dec 27, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jan 09, 2023 -

jrdauphin responded

On a subsequent visit to your dealership, the service advisor was not at all punctual. He does not respond to his messages until 3 to 4 days later

December 22, 2022

Service appointment was on time, and rep was friendly, professional, and helpful. My car was ready earlier than expected which is a plus in my book. More

by Sydmarks211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
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Dec 27, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 16, 2022

Excellent in store service! Special thanks to Davison Bohach for his commitment and attention to details during the entire negotiation. One thing that could improve if any, woul More

by marcelo.giordano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davison Bohach
Report | Print
Dec 19, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! Don't hesitate to call us if you ever need anything. Be safe on the road!

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