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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
652 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 652 reviews

October 29, 2022

Can't get service advisor to return calls. . Going on for 2 weeks. Its annoying. More

by matty1max
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Ruiz
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Nov 06, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 26, 2022

This was a fabulous experience from start to finish! Sara, Mike, Sergio and the team. took care of everything for a seamless test drive, transaction, and follow-up. Based on that experience, they've de More

by Dr.W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara, Mike, Sergio, Lisa Parasrami
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Nov 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 24, 2022

Excellent service provided from Steven Hall! Keep up the great customer service. Five stars! Thank you More

by Shaneka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hall, Lisa Parasrami
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Nov 01, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2022

I love this dealership! I came in for service with Orlando Dominguez he got me in and out. The only issue I had was the concierge guys were a little slow bringing my car to More

by Nickyheat6649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Dominquez, Lisa Parasrami
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Oct 31, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-5035. We would appreciate the chance to turn your experience around.

October 21, 2022

Great customer service and very helpful representatives. Would recommend to anyone. I love my new vehicle purchase. More

by Jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
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Oct 28, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello Jenna, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

Very professional. Very pleased! Mr. Green explained everything in detail and we did not feel pressured. More

by ingridthiermann
Recommend Dealer
Yes
Employees Worked With
Mr. W. GREEN, Lisa Parasrami
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Oct 27, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 20, 2022

The technicians were helpful and very professional, they kept me informed on what was going on More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 27, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2022

The professional knowledge and expertise that Enrique Rick the director of the service department is exemplary! We need more people like him👏🏻 Mercedes Benz should be proud to have an employee like More

by moninita55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
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Oct 21, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 16, 2022

Great customer service and the price you see is the price you get. I would definitely recommend this dealer. More

by Sophielorend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio and Carlos
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Oct 21, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Sophielorend, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.

October 14, 2022

Excellent and very professional personnel. They were very patient and understanding of the customer's needs. More

by oscarmendoza644
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed
Report | Print
Oct 19, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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