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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

August 06, 2022

Nice people, very professional , no rush, no pressure, fast approval and paperwork. Kind and knowledgeable about cars. More

by maxiloquesada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyster Harry
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Aug 09, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 04, 2022

The service was good. The communication was good. My service manager did his job very will. More

by Ms. Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
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Aug 07, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 02, 2022

Poor service , seems that to get a good service need to know someone or have lots of money More

by Rins6066
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian/Orlando
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Aug 03, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

August 02, 2022

Staff are professional, courteous, Knowledgeable, thoughtful,helpful and just go above and beyond to ensure that you have a good experience while shopping around for a vehicle. More

by Kamla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinder, Moises and Roberto Montoya
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Aug 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Kamla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 04, 2022 -

Kamla responded

Thanks. I have been using that dealership for more than 10 years. The staff provide excellent service. Thanks

August 02, 2022

Selection offered, salesperson knowledgeable skills, feeling of being a priority, not feeling I was pushed into any agreements. Over all great experience! More

by Oquendo744
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deivis Maldonado
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Aug 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 01, 2022

I was greeted quickly & attended to in a timely manner. The manager Chris took his time to listen & assist me in my problem. He couldn’t have been more helpful. The problem was fixe in 2 days. I am extreme More

by samsuav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tai
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Aug 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Samsuav, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Pembroke Pines. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2022

the service was professional excellent customer service. They accomodated to my scheduled and had the car available in a timely More

by gleibis gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morales yasmany
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Aug 03, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Gleibis, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2022

The service was professional and courteous. They resolve the problem and had me going . Definitely will be coming back. More

by Ernesto Rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
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Aug 02, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Ernesto, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

July 27, 2022

Had excellent experience. John Cook and Robert Montoya were great and responsive. They were very accessible. More

by pfrancke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cook, Robert Montoya
Report | Print
Jul 30, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! Drive safe, and we'll see you on the road.

July 25, 2022

Charles my service advisor went above and beyond for me. Gave me the service I expect from Mercedes as a customer. Best advisor!! More

by edmspd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Jul 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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