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Mercedes-Benz of Pembroke Pines
Pembroke Pines, FL
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 648 reviews
May 23, 2022
Excellent customer service and very timely. Had me in a loaner within minutes of me arriving with vehicle. Alex Ruiz was responsive and attentive. Would recommend Alex and this dealer to anyone Had me in a loaner within minutes of me arriving with vehicle. Alex Ruiz was responsive and attentive. Would recommend Alex and this dealer to anyone. More
by alainaragon
Employees Worked With
Alex Ruiz
May 21, 2022
Went for a run flat tire and it took a week to receive a call. When going to pick up the car the tired was still not fix still had the old tire. They only fix a recall gas smell coming from the air vents m call. When going to pick up the car the tired was still not fix still had the old tire. They only fix a recall gas smell coming from the air vents message but never tire. All this time I was without a car because they did not have loaners. The car was also licking oil, service advisor told me that he could fix that if I made an oil change which was almost $300.00 when I asked why was that not covered with warranty he indicated that because I mentioned that a mechanic friend of mine check the car and told me what was the problem and advise to take to the dealer that that made me loose the warranty. Obviously he wanted the oil change commission. The only good service received was from the manager Mr.Tai (apologized as I don’t recall how his last mame is spelled ) who got everything corrected and gave excellent service after I complained about the service advisor and the repairs. More
by sheila1975
Employees Worked With
Roberto,
May 19, 2022
Once again I have a great service, Alex Ruiz who has been my advisor, took care of the car, he always do the extra mile to assure the car conditions are like the first day. I am very happy with my GLS is an my advisor, took care of the car, he always do the extra mile to assure the car conditions are like the first day. I am very happy with my GLS is an spectacular machine and the service!! More
by Carlos H Fernandez
Employees Worked With
Alex Ruiz
May 14, 2022
Service advisor has great customer service and very professional and knows his filed of work. He makes you feel part of the Mercedes- Benz family. professional and knows his filed of work. He makes you feel part of the Mercedes- Benz family. More
by Ralph
Employees Worked With
Orlando Dominguez
