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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.5
652 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 652 reviews

May 19, 2022

Great turn around time on repair and customer service was excellent compared to neighboring dealers More

by Jameekam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazmin
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May 20, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you for the review! Take care.

May 14, 2022

Service advisor has great customer service and very professional and knows his filed of work. He makes you feel part of the Mercedes- Benz family. More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Dominguez
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May 17, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Great Customer & car service! Everyone was very attentive from start to finish! Wouldn’t go anywhere else. Thank you! More

by jessicasanchez9900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ruiz-Medrano
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May 16, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 13, 2022

Great customer service. I got my car back very quickly too. Only a couple of hours. More

by Precious Fenelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 16, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 10, 2022

The new system that was implemented caused a heavy backlog of work. The wait for an oil change was too long. More

by BJMIKULEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rey
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May 12, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

May 09, 2022

Excellent service. Quick and professional advisors in every department. This is my third car I got with them More

by Juan J Duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Medrano
Report | Print
May 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Juan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2022

Coolant level was low Didn’t top off fluids Or change battery in key Smh More

by mrdevan74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephan
Report | Print
May 10, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-5035 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 08, 2022

I have the best Service Advisor Orlando who I know will take care of my car. He is very professional and I trust he knowledge and experience dealing with the care of my car. Pembroke Pine service departme More

by Comartie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
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May 10, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi there, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2022

Yasmany was professional on time and even went above and beyond to get me a loaner. More

by Tmaurit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmany
Report | Print
May 09, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2022

Mercedes Benz always stands their products and thank you to my Service Advisor Rey Hernandez More

by Sergiodurangroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernández
Report | Print
May 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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