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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

May 02, 2022

they are a NIGHTMARE! sold me a used jeep with 2 bald tires, tran light warning and shot bushings making a ton of noise over smallest bumps/metal on metal.... now they hid More

by hays
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
serafina bruno
May 06, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 02, 2022

While my representative was amazing, Merc Benz service department was not. I brought my car in to have my window control fixed which is something they replaced and supposedly fixed 4 other times and shoul More

by riddle-riddler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephan
May 06, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-5035 -- we hope to hear from you soon.

May 01, 2022

Alex was fast in attending me and the service too, as they call me in less than 3 hours that my car was ready.The loaner car was impecable and the process was fast Service was performed with professiona More

by parabavi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
May 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2022

I needed 2 new tires for my Mercedes E300 with alignment. Eddy was great and helpful with the process, but the dealer not having rent a cars is unacceptable on a week that was very slow at the dealer. They More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy
May 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Janet, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Fantastic service, very accommodating and efficient, everything with the human touch of your assigned Service Advisor. Thank you, Pedro, for a great customer experience. More

by aechecopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
May 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2022

The attention from Pedro Rodriguez was very good. he took care to meet my request. Thanks for all. Elaine Angel More

by ELAINE ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Apr 30, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Elaine, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 26, 2022

Fast, easy, professional service! All personnel are extremely helpful Service performed in a timely manner. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 26, 2022

This dealer is located in a very convenient location due to the easy access from different places More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 26, 2022

My service advisor Reydel is always honest, punctual, kind, and fair. He is patient and takes the time to explain anything I question. He is highly professional and the reason I continue to service my ve More

by ak060490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reydel Hernandez
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 25, 2022

Service was performed as requested. I was constantly kept abreast of findings and progress. When service was completed, I was also notified by my Service advisor. More

by Mquerette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Apr 28, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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