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Mercedes-Benz of Pembroke Pines
Pembroke Pines, FL
652 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 652 reviews
March 22, 2022
Alex Ruiz was amazing, This was my first service with Mercedes and the processes was smooth… Alex got me out within the hour which was much appreciated. The gentlemen in valet were very polite… And thank Mercedes and the processes was smooth… Alex got me out within the hour which was much appreciated. The gentlemen in valet were very polite… And thank you to the car wash team. More
by Lulu
Employees Worked With
Alex Ruiz
March 21, 2022
excellent service and professional! !! excellent service and professional!!! excellent service and professional!!! excellent service and professional!!! !! excellent service and professional!!! excellent service and professional!!! excellent service and professional!!! More
by Yailin
Employees Worked With
Antonio Oliva and Raydel Hernández
March 16, 2022
The best thing that Mercedes Benz of Pembrook Pines did was hire Pinder Perez ! He was a joy to work with, very courteous, professional And very knowledgeable. I’m so glad to have had such a positive e was hire Pinder Perez ! He was a joy to work with, very courteous, professional And very knowledgeable. I’m so glad to have had such a positive experience thank you Pinder !!! More
by Bunny
Employees Worked With
Pinder Perez salesman
March 12, 2022
They did a great job with repairing a flat tire for me on the same day, including Mercedes towing the car to the dealership. Charles Campbell is amazing. the same day, including Mercedes towing the car to the dealership. Charles Campbell is amazing. More
by Joe Z
Employees Worked With
Charles Campbell
March 11, 2022
Our initial service associate, Campbell, provided the worst service I've experienced in my entire life. After my car was towed to their lot after hours, when Campbell contacted me the following day, he h worst service I've experienced in my entire life. After my car was towed to their lot after hours, when Campbell contacted me the following day, he had not yet inspected my vehicle yet he somehow quoted me over $2.5k for the "potential repair" based on what he "suspected" may be wrong. To make matters worse, he said they wouldn't even inspect my vehicle for a few more days. Meanwhile, he never offered a loaner vehicle or a rental through their on-site Hertz agency, to accommodate my lack of a vehicle. It wasn't until I involved my son, who escalated to Service Manager, Chris, and expressed frustration with Campbell's attitude and lack of a loaner/rentar car. After 12 days, I finally received the car and a $1,650 bill, which was far less than Cambell's initial quote. More
by rankingrog
Employees Worked With
Campbell
