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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

4.5
648 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 648 reviews

August 21, 2021

My experience at this dealership was great. I was treated with great attention and care, and felt like a valued customer. I cannot reccomend this dealership enough. More

by arfegerre49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Leon
Aug 27, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Pembroke Pines! Thanks again for the recommendation, and have an amazing day!

August 20, 2021

Excellent service. People very helpful and friendly. I put 4 stars because they don’t have car wash service as many other brands dealers. More

by Infinity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Me. Rodríguez
Aug 26, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

Very please with Charles Campbell and always have been. He goes above and beyond for his clients. However I am not pleased at all with the service department. I had to pay for a repair they caused when the More

by PaulaWestonFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Campbell
Aug 27, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

August 19, 2021

The associate did a good I am very please with the work More

by pointdujourb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steiven Douglas
Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

My service rep Charles is outstanding in his customer service skills. However my car was damaged in the dealers shop pending repair. Thank you s More

by Dealer Rater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 17, 2021

Excellent customer service! The vehicle was services in a timely manner, and the advisor was very professional. More

by ltaybo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 17, 2021

Charles Campbel is the best, most courteous service advisors I have ever had More

by Tibor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi Tibor, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2021

I have previous good experience whit this dealer but in my last visit the customer service was behind the standard level, I had to call several times to get an update and I think I was charged for unnecess More

by cmembreno87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pedro
Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pembroke Pines take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

August 17, 2021

The associate Charles Campbell was excellent. He was professional, understanding and courteous. The greeter was friendly and helpful. Everything was on point as usual. The facility was immaculate. More

by joujouthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Aug 22, 2021 -

joujouthomas responded

Thank you!

August 16, 2021

Great buying unforgettable experience, Salesperson Gerardo Escallon skilled, professional, my next car with him again More

by Inghrmoya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Escallon
Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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