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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

April 15, 2020

Always impeccable service. The best by far in the area. They keep my car in tip top shape. Friendly and courteous and professional. They go the extra mile. More

by RHF
Recommend Dealer
Yes
Employees Worked With
Bennie and Jennifer Collins
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Apr 16, 2020 -

Mercedes-Benz of Plano responded

RHF, thank you for the kind note and mention of working with Bennie and Jennifer! We greatly appreciate your endorsement. See you next time! Thanks again.

April 09, 2020

This dealership is hands down the best place I have ever been to for a vehicle purchase. I highly recommend this dealership. Ali Abidi is awesome! He made my experience golden! Great guy!! More

by MikeG
Recommend Dealer
Yes
Employees Worked With
Ali Abidi
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Apr 10, 2020 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars with us, Mike! We greatly appreciate your praise and mention of Ali. Let us know when we may assist you next. Best wishes. Thanks again.

April 08, 2020

Everyone at MB was polite and helpful. Glen and the other people involved in fixing my car kept me up to date daily about the status and what was being done to my vehicle. More

by Anitamsw
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
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Apr 09, 2020 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars with us regarding working with Glenn! We greatly appreciate your praise. See you next time! Thanks again.

April 01, 2020

Excellent customer service and timeliness of service. I was extremely pleased with the communication too! Thank you So very much! Great job on dealership’s end! More

by tessaharrington143
Recommend Dealer
Yes
Employees Worked With
Jacob Johnson, Service Advisor
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Apr 02, 2020 -

Mercedes-Benz of Plano responded

Tessaharrington143, thank you for your mention of excellent customer service and timeliness! We appreciate your endorsement of working with Jacob and we look forward to serving you additionally next time! Thanks again!

March 26, 2020

As usual they did an excellent job very quickly. The loan car was great as well. Asif, my service rep, took excellent care of me and my car. More

by charlesmccomas
Recommend Dealer
Yes
Employees Worked With
Asif
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Mar 27, 2020 -

Mercedes-Benz of Plano responded

Charlesmccomas, thank you for servicing with us and taking a moment to share your experience with Asif! We appreciate your endorsement. See you next time. Thanks again.

March 24, 2020

Very Nice Staff was courteous. They serviced my car as I requested and gave a free carwash at the end. I like this dealership and will go back to them the next More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif, Sahail
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Mar 25, 2020 -

Mercedes-Benz of Plano responded

TJ, thanks for sharing kind words regarding our kind staff and free car wash! We appreciate your note and tag of Asif! We look forward to serving you again next time! Best wishes.

March 23, 2020

Mercedes Benz roadside tolled my car to the dealership. Service advisor had the car checked out and called with a solution fix. Csr was fixed and the dealership brought the car bsck to my home. Thanks Ste More

by ken2255
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston, Service Advisor
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Mar 24, 2020 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars with us, Ken2255! We greatly appreciate your praise and mention of working with Stephen! See you next time! Thanks again.

March 20, 2020

Great service. The price i was qouted was exact. Marc Henley is a fine service advisor. My car came back clean and the diinfected the inside as i picked it up. More

by RidleyRight
Recommend Dealer
Yes
Employees Worked With
Marc Henley
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Mar 21, 2020 -

Mercedes-Benz of Plano responded

Thanks for your praise, RidleyRight! We appreciate you taking a moment to share feedback regarding your experience with Marc. See you next time! Thanks again.

March 18, 2020

Excellent Customer service. Quickly understood the problem and took the car for service and resolved the issue very effectively. I appreciate Chuck’s (Service Advisor) excellent customer service. More

by SD
Recommend Dealer
Yes
Employees Worked With
Chuck - From the services team MB Plano
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Mar 19, 2020 -

Mercedes-Benz of Plano responded

SD, thanks for your 5-star endorsement and mention of working with Chuck. We greatly appreciate your praise. Let us know when we may assist you next! Thanks again.

March 18, 2020

They are courteous, helpful, and knowledgeable. They know their vehicles. The wait time is minimal. Loaner cars are clean and new. My car was washed even though rain was forecast. So nice! More

by vec1950
Recommend Dealer
Yes
Employees Worked With
Chuck
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Mar 19, 2020 -

Mercedes-Benz of Plano responded

Vec1950, thanks for your kind words and mention of courteous, helpful and knowledgeable staff. We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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