Mercedes-Benz of Plano

Sterling Eubanks provided exemplary customer service. Everything that was promised was delivered. Looking forward to referring other family/friends and doing business with Ewing Autohaus in the future. Everything that was promised was delivered. Looking forward to referring other family/friends and doing business with Ewing Autohaus in the future. Brian Curtis with the finance department was a joy to work with as well. Just a great experience all the way around. Thank you guys once again! More

Larry is an excellent salesman and is very knowledgeable about the Mercedes-Benz product line. He does not use high pressure tactics and is easy going. I have purchased three vehicles from him over the last about the Mercedes-Benz product line. He does not use high pressure tactics and is easy going. I have purchased three vehicles from him over the last 9 or so years. I always shop the competition when looking for a new vehicle but I have found Larry to have the best deal time and time again. Despite the fact that I live close to Park Place Mercedes in Dallas, I still make the short trip up the tollway to work with Larry. I also use the service department at Autohaus and have been very please with the value. I can actually save money on scheduled maintenance by driving up the tollway, and I love working with Kelly Wojick in the service department. More

Service is the least "fun" apsect of car ownership; it's something I've always hated to deal with until I found Kelly here at Ewing. From the moment I call to discuss service she does eve ownership; it's something I've always hated to deal with until I found Kelly here at Ewing. From the moment I call to discuss service she does everything to make the experience painless. From scheduling the appointment to returning the loan car she keeps me informed and explains what is being done. The work is excellent and timely. jfg More

I have a legendary hate for car shopping. Until this past week, that is. We went shopping just to look and find out options to get an idea of what we needed. I was dreading having to deal with sales p past week, that is. We went shopping just to look and find out options to get an idea of what we needed. I was dreading having to deal with sales pitches, dealer hassles, etc. We were fortunate enough to come across Norman in our shopping process. He really listened to what we wanted and needed, addressed our concerns, and both told us and showed us all the great features about the lines we were looking at. The amazing thing was, he did all this without "pitching" anything, just being friendly and talking to us like we were friends. Most importantly, he seemed to really care that we got something that would fit our needs and serve our interests. We went from looking, to falling in love and buying. And, thanks to Norman, we were able to get the financing we needed and make the deal work. All of this WITHOUT HASSLES, too. Norman was there, taking care of everything for us through the whole thing. Hands down, this has been not only the best, but truly the only 100% positive car buying experience I have ever had. It was like having a friend who is an insider in the business guiding you through the whole process, getting you the best deal possible and keeping you out of all the mine fields. He has made me a raving fanatic about the brand, which I am convinced is the only kind of car I will ever want for the rest of my life (I had no idea it was possible to feel that way about a car line). And, he has made me a loyal customer for life. As long as I am ever buying cars, I hope to be buying them from Norman. More

This is my first time owning a luxury vehicle and I must say the experience was great. Tom made the experience one to remember. He was very responsive to my needs and presented me with different options. He say the experience was great. Tom made the experience one to remember. He was very responsive to my needs and presented me with different options. He made a stressful decision (buying a car), a pleasurably one. There was not pressure, just straight facts. If you are looking to purchase a Mercedes, I would recommend Tom Swift!! More

The service at this dealership was great. Sales Mgr. Jesse Williams was fantastic. We had shopped a severl dealerships before we found Ewing. They were the best by far. We decided on a truck, but our Jesse Williams was fantastic. We had shopped a severl dealerships before we found Ewing. They were the best by far. We decided on a truck, but our next car will be from Ewing Jesse, Thank you fior all your help. More

In working with Jon was the best experience I have ever had in purchasing or leasing a vehicle. He made it very simple and got me the car I wanted. There were no surprises and he got me a great deal. I had in purchasing or leasing a vehicle. He made it very simple and got me the car I wanted. There were no surprises and he got me a great deal. I will definitely recommend Jon to all my friends. More

Service was stress free. That is how a car shopping experience should be. Will definitely tell friends and family to come. Keep up the good work. I did not feel harassed like I felt during my previous experience should be. Will definitely tell friends and family to come. Keep up the good work. I did not feel harassed like I felt during my previous experiences. I didn't feel the pressure to make a decision, I took my time. Again thank you! More

From the time I purchased my car until present, I have always received superb service at Ewing Autohaus in Plano, TX. I am also very pleased with the quality of service their service department provides. always received superb service at Ewing Autohaus in Plano, TX. I am also very pleased with the quality of service their service department provides. They are a very knowledgeable, energetic, and talented staff. More

The Ewing team exceeded my expectations, and I consider myself an expert on service excellence. First of all, the showroom is first class; open and inviting. I had been in several times and each time I myself an expert on service excellence. First of all, the showroom is first class; open and inviting. I had been in several times and each time I came in, was always provided a warm welcome. This time around, I was keenly interested in upgrading my Mercedes-Benz C-class and was referred to Scott (and Steve) in the used car division by my trusted service advisor, Craig. Steve and Scott are fantastic; flexible to my schedule, naturally helpful, and customer centered. Scott and I were able to narrow down a ML 550 that I fell in love with....and then Scott paved the way to a the BEST experience in buying a car... EVER. Scott was friendly, interesting to talk to and a pleasure to work with - NO games or pressure. Scott also went above and beyond to make sure I was extremely satisfied with my purchase - days after I drove off the lot. In addition, I also want to acknowledge Brian in Finance for being so professional and genuine. Ewing employees are top notch people who obviously love to come to work. And that is why I rate this the best car sales experience I ever had! Respectfully, Ellie Huff More