Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.9
2,151 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Contact Dealership
View Awards

6455 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 2,151 reviews

January 06, 2025

Great attention to detail, great facilities, and a remarkable use of technology both on the sales and services side. More

by LiliEche
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Too much information
Report | Print
Jan 06, 2025 -

Mercedes-Benz of Plano responded

LiliEche, thank you for sharing 5-stars and noting great attention to detail and facilities! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

Very clean Very professional Everyone I felt with were kind and so helpful Will definitly recommend you business More

by Prin45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge Quedraogo
Report | Print
Jan 06, 2025 -

Mercedes-Benz of Plano responded

Prin45, thank you for sharing 5-stars! We're pleased to hear our team is clean, professional, kind and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

To me the service advisor is everything and Jacobie Williams is superb. Jacobie will continue to be my go to person. More

by Jsax216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobie Williams
Report | Print
Jan 06, 2025 -

Mercedes-Benz of Plano responded

Jsax216, thank you for sharing 5-stars! We're happy to hear Jacobie Williams is superb! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 05, 2025

Bob Ortiz, Danny Adam’s and Taylor went above and beyond for us, making my sons first car purchase experience both special and personal. More

by Verosmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Mercedes-Benz of Plano responded

Verosmith, thank you for sharing 5-stars! We're pleased to hear Bob, Danny and Taylor went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

We have purchased 2 cars from MB of Plano. Their service is good, but not outstanding as you would anticipate from a MB dealership. Service has been excellent with communication of the ser More

by Randy_boothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
Report | Print
Jan 05, 2025 -

Mercedes-Benz of Plano responded

Randy, thank you for sharing 4-stars and noting constructive feedback regarding your experiences with us! We appreciate your endorsement noting your time with Patrick and we look forward to serving you additionally in the future when we may strive for that fifth star. See you next time. Thanks again!

January 05, 2025

Luis goes above and beyond for me; I appreciate his thoroughness and professionalism. I never leave questioning what happened to my vehicle or what it needed. More

by rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
Report | Print
Jan 05, 2025 -

Mercedes-Benz of Plano responded

rj, thank you for sharing 5-stars and noting Luis goes above and beyond for you in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

Without exception, everyone at this dealership has been pleasant to work with. We have been going here for over five years and recently bought another vehicle. Dennis Velasquez was our sales guy and he was More

by brianj2504
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
Report | Print
Jan 05, 2025 -

Mercedes-Benz of Plano responded

brianj2504, thank you for sharing 5-stars and noting that Dennis has been patient and helpful! We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!

January 04, 2025

Jacobie was a pleasure to work with for my Service B appointment. I knew the process had been streamlined, but Jacobie me had me in and out with my rental car in record time. A nice surprise at pick up More

by mkelsey328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobie Williams
Report | Print
Jan 05, 2025 -

Mercedes-Benz of Plano responded

mkelsey328, thank you for sharing 5-stars and noting that Jacobie was a pleasure to work with in service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 04, 2025

I’m always greeted upon arrival offered coffee water etc and it get better from there More

by panelpro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam OConner, Tristen Powers
Report | Print
Jan 04, 2025 -

Mercedes-Benz of Plano responded

panelpro1, thank you for sharing 5-stars and noting our hospitality when you stop in. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 04, 2025

Process to buy car here was quick and efficient. Staff was very friendly and welcoming. More

by Mrsttran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Purnell
Report | Print
Jan 04, 2025 -

Mercedes-Benz of Plano responded

Mrsttran, thank you for sharing 5-stars and noting our staff was friendly and welcoming. We appreciate your endorsement of timely service and look forward to serving you additionally in the future. Thanks again!

1
...
27
28
29
...
216