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Mercedes-Benz of Plano
Plano, TX
2,148 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,148 reviews
March 03, 2025
It was a happy day. Special thanks to Ben Song who helped with the whole process. Special thanks to Ben Song who helped with the whole process. More
by Jsp0315
Employees Worked With
March 03, 2025
Lawrence King was magnificent in showing us cars and not wasting our time. We were just assessing cars and not planning to buy yet, but Lawrence spent the time showing me all the new tech updates in the GLS wasting our time. We were just assessing cars and not planning to buy yet, but Lawrence spent the time showing me all the new tech updates in the GLS and spent time with us knowing we were just assessing. By the end of the test drive, I knew I wanted this car and did not need to see any others. Everyone else we met with just as professional. I would recommend him and this dealership again hands down! Great car buying experience! More
by SDL
March 03, 2025
Simple, respectful process. I would purchase here again. David Thompson was straightforward and personable during the sale. Tristan in finance made the funding fun and easy with I would purchase here again. David Thompson was straightforward and personable during the sale. Tristan in finance made the funding fun and easy without the pitchy "buy these add-ons" feel. It was a beautiful day to buy at Mercedes of Plano. More
by misseelder
Employees Worked With
David Thompson
March 01, 2025
Patrick was very professional and showed outstanding customer service. I appreciate the constant communication, thank you for working with me. customer service. I appreciate the constant communication, thank you for working with me. More
by hunter a
Employees Worked With
Patrick Garcia
March 01, 2025
The service advisor Candice is very polite and she helped me in understanding the issues which I reported. She kept me in follow-up and gave all the status on my vehicle. I am very happy about how she treate me in understanding the issues which I reported. She kept me in follow-up and gave all the status on my vehicle. I am very happy about how she treated the customer. Kudos to Candice More
by Jawahar
Employees Worked With
Candice
March 01, 2025
We are always pleased with the service we receive at Mercedes Benz of Plano. Our service advisor, Jay Henderson, goes above and beyond what you’d normally expect at a dealership. We only take our car to Mercedes Benz of Plano. Our service advisor, Jay Henderson, goes above and beyond what you’d normally expect at a dealership. We only take our car to Mercedes Benz of Plano. More
by sherrychaddick
Employees Worked With
Jay Henderson, Service Advisor
March 01, 2025
Mr. Rodriguez in service answered all my questions and was very professional. I enjoyed my experience. Taylor Wilson is also the best salesperson I have dealt with. Mercedes of Plano customer for lif was very professional. I enjoyed my experience. Taylor Wilson is also the best salesperson I have dealt with. Mercedes of Plano customer for life. More
by gregrodriguez7108
Employees Worked With
