Mercedes-Benz of Plano - Service Center

Efficient, timely and friendly service for a minor issue which was handled without an appointment. Comfortable and well stocked customer lounge made the wait more pleasant which was handled without an appointment. Comfortable and well stocked customer lounge made the wait more pleasant More

Exceptional, quality, efficient service provided by MB Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! Plano and Keith Damer. Service was very COVID friendly, facility is excellent and staff was very professional. We highly recommend MB Plano! More

I give this dealership a heady thumbs-up 👍👍!! Service folk are friendly, professional & quick😃! (Note: 25 word minimum?!?? In my opinion it is extremely unprofessional, demeaning, annoying & a sheer wa folk are friendly, professional & quick😃! (Note: 25 word minimum?!?? In my opinion it is extremely unprofessional, demeaning, annoying & a sheer waste of time👎😤. How’s THAT for exceeding 25 words😃!) More

If you are looking for a safe laid out waiting area along with excellent customer care during this pandemic, Mercedes-Benz Plano is a great place to receive service. Thank you Jennifer Collins for your excel with excellent customer care during this pandemic, Mercedes-Benz Plano is a great place to receive service. Thank you Jennifer Collins for your excellent customer care. More

Mercedes Benz of Plano has always been the place to go for my Mercedes. Marc Henley has worked with me for years satisfactorily. Thank you. for my Mercedes. Marc Henley has worked with me for years satisfactorily. Thank you. More

Check in was prompt and efficient. Clayton met me and I explained that the aux battery warning was lit. He arranged to have a replacement battery installed under the warranty that was in effect. He advised explained that the aux battery warning was lit. He arranged to have a replacement battery installed under the warranty that was in effect. He advised me that the installation was complete and the car was ready on a timely basis. He did an equally great job on June 24th for a "B" service - definitely an asset to MB Plano! Thank you! More

For service ask for Alykhan Lalani gives 💯 percent customers service!He will keep you updated at all times ! Tony Ortega best sales men,he will make sure get you exactly what you want ! customers service!He will keep you updated at all times ! Tony Ortega best sales men,he will make sure get you exactly what you want ! More

The service advisor, Jennifer Collins, was a thorough professional. She efficiently checked my vehicle in, explained tge process, and kept me apprised throughout. Definitely confident that my vehicle r professional. She efficiently checked my vehicle in, explained tge process, and kept me apprised throughout. Definitely confident that my vehicle received the best service possible. Ms. Collins helped confirm that. More

Plano Mercedes went above and beyond to get our G63 a new key. They are very Courteous and professional and made our experience very pleasant. key. They are very Courteous and professional and made our experience very pleasant. More

The rep was very helpful but the service was not good, needed a parking lamp bulb changed but never happened and got a very nonchalant answer, overall experience was very unwelcoming. I go to David Mcdavi needed a parking lamp bulb changed but never happened and got a very nonchalant answer, overall experience was very unwelcoming. I go to David Mcdavid for my other vehicles and and the experience is much better, I would rather go to a private mechanic More