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1,377 Reviews of Mercedes-Benz of Plano - Service Center
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July 17, 2020
The service advisor was very helpful with my ML350 repair. Mr Jeff. Quimby Is a good man doing excellent job for his customers.when my vehicle was ready, a driver was sent to pick me up. repair. Mr Jeff. Quimby Is a good man doing excellent job for his customers.when my vehicle was ready, a driver was sent to pick me up. More
by friday Ekpo
Employees Worked With
Service Dept.
July 13, 2020
service great service and handling throughout the company and the time spent waiting was spent productively. the car was done in good time although the car wa great service and handling throughout the company and the time spent waiting was spent productively. the car was done in good time although the car wash was not working. More
by Rbisordi
Employees Worked With
jennifer collins
July 08, 2020
Jay Henderson is very helpful. And communicates very well on status of job. Never, have to call to ask for an update. Will always use him for my next Mercedes purchase... on status of job. Never, have to call to ask for an update. Will always use him for my next Mercedes purchase... More
by John Scott
Employees Worked With
JAY HENDERSON
July 02, 2020
I am very happy with the dealership, and especially with Matt Workman my Service Advisor. Matt is very professional and fair and delivers first class work. Matt Workman my Service Advisor. Matt is very professional and fair and delivers first class work. More
by K-35Bonanza
Employees Worked With
Matt Workman
July 02, 2020
Service Always clean friendly and timely service .... quality work as well. Chuck Pullen is a great service rep with solid feedback and recommendations relat Always clean friendly and timely service .... quality work as well. Chuck Pullen is a great service rep with solid feedback and recommendations relative to repairs and maintenance More
by Raider22
Employees Worked With
Chuck Pullen
June 23, 2020
Very happy with service Rep. I came late because of problems with the car. Service still was able to find space and fix the car at the same day. problems with the car. Service still was able to find space and fix the car at the same day. More
by Edward
Employees Worked With
Marc Henley
June 22, 2020
Very happy with how promptly I was able to get my car service for an Air Conditioner recall/Issue. Chris my Service Advisor was Awesome.Professional Friendly and most kind. Explained my process to file service for an Air Conditioner recall/Issue. Chris my Service Advisor was Awesome.Professional Friendly and most kind. Explained my process to file claim and insured I was given multiple copies. More
by Rain
Employees Worked With
Chris Kite 5 Stars
June 18, 2020
My experience with MB of Plano was very professional and positive. Jay is always pleasant and personable and I appreciate his helpful and caring attitude. He should teach the younger workers about good cust positive. Jay is always pleasant and personable and I appreciate his helpful and caring attitude. He should teach the younger workers about good customer service, courtesy and how to represent Mercedes Benz. More
by LH-O
Employees Worked With
Jay
June 17, 2020
I was very pleased with the service and quickness in completion. Clayton was great as usual. Thank you Clayton for your great customer service every time. completion. Clayton was great as usual. Thank you Clayton for your great customer service every time. More
by Mvj96
Employees Worked With
Clayton Fraizer
June 09, 2020
Thanks to all the staff At Mercedes-benz of Plano thanks to our service advisor Stephen Wolson he very Professional and kind.like always .t thanks to our service advisor Stephen Wolson he very Professional and kind.like always .t More
by Aleyda Guerrero
Employees Worked With
Stephen Wolson thank you
