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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,373 Reviews

1,373 Reviews of Mercedes-Benz of Plano - Service Center

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July 02, 2020

Service Always clean friendly and timely service .... quality work as well. Chuck Pullen is a great service rep with solid feedback and recommendations relat More

by Raider22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Pullen
Jul 03, 2020 -

Mercedes-Benz of Plano responded

Raider22, thank you for your mention of clean, friendly and timely service! We appreciate your your mention of quality work and pleased that Chuck has been a pleasure to work with! See you next time. Thanks again!

June 23, 2020

Very happy with service Rep. I came late because of problems with the car. Service still was able to find space and fix the car at the same day. More

by Edward
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Jun 24, 2020 -

Mercedes-Benz of Plano responded

Edward, thank you for sharing 5-star praise and mentioning your experience with Marc. We appreciate you leaving praise. Let us know when we may assist you next. Thanks again!

June 22, 2020

Very happy with how promptly I was able to get my car service for an Air Conditioner recall/Issue. Chris my Service Advisor was Awesome.Professional Friendly and most kind. Explained my process to file More

by Rain
Recommend Dealer
Yes
Employees Worked With
Chris Kite 5 Stars
Jun 23, 2020 -

Mercedes-Benz of Plano responded

Rain, thank you for bringing your vehicle in to have the AC recall done. We are pleased to hear that working with Chris was an excellent experience overall. Let us know when we may have the pleasure of assisting you next. Thanks again!

June 18, 2020

My experience with MB of Plano was very professional and positive. Jay is always pleasant and personable and I appreciate his helpful and caring attitude. He should teach the younger workers about good cust More

by LH-O
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 19, 2020 -

Mercedes-Benz of Plano responded

LH-O, thank you for sharing 5-stars and mentioning your experience with Jay! We greatly appreciate your feedback regarding his pleasant and personable style and helpful and caring attitude! We look forward to serving you again next time! Have a great one! Thanks again.

June 17, 2020

I was very pleased with the service and quickness in completion. Clayton was great as usual. Thank you Clayton for your great customer service every time. More

by Mvj96
Recommend Dealer
Yes
Employees Worked With
Clayton Fraizer
Jun 17, 2020 -

Mercedes-Benz of Plano responded

Mvj96, thank you for sharing praise regarding your service experience with Clayton! We're pleased to hear that your experience with us was 5-star. See you next time. Thanks again!

June 09, 2020

Thanks to all the staff At Mercedes-benz of Plano thanks to our service advisor Stephen Wolson he very Professional and kind.like always .t More

by Aleyda Guerrero
Recommend Dealer
Yes
Employees Worked With
Stephen Wolson thank you
Jun 10, 2020 -

Mercedes-Benz of Plano responded

Aleyda, thank you for sharing praise regarding working with Stephen! We appreciate your kind note and look forward to serving you next time. Thanks again!

June 06, 2020

Great service for my routine maintenance. My service advisor Chad Bunton as always was friendly and profesional. I waited for my car in a safe and comfortable environment. More

by Ms G
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Jun 08, 2020 -

Mercedes-Benz of Plano responded

Ms G, thank you for sharing praise regarding working with Chad! We appreciate your feedback and look forward to serving you additionally next time! Best wishes.

June 04, 2020

Very good customer service. They call you to keep you updated if there are changes to your service order. Nice well maintained waiting area. Very clean More

by Angelo
Recommend Dealer
Yes
Employees Worked With
Matt Workman
Jun 05, 2020 -

Mercedes-Benz of Plano responded

Angelo, thank you for your endorsement and mention of working with Matt and pleased to hear he kept you up to date on your vehicle status. We appreciate your praise and look forward to serving you again moving forward. Best wishes!

June 04, 2020

I came in there with one problem which they identified is worse than I thought! But they took care of it and we’re extremely professional. Great dealership More

by Kathlee31
Recommend Dealer
Yes
Employees Worked With
Jeff Quimby
Jun 05, 2020 -

Mercedes-Benz of Plano responded

Kathlee31, thanks for stopping in for service with Jeff. We appreciate your kind words and want you to know we're always here to assist you when the need arises! Thanks again!

June 03, 2020

Consistently receive excellent, personalized service from my advisor, Jay, and the entire MB Plano dealership. Highly recommend both purchasing & servicing your MB at this dealership! More

by Holly S.
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Jun 04, 2020 -

Mercedes-Benz of Plano responded

Holly, thanks for sharing 5-stars and mentioning your experience with Jay! We appreciate your praise. See you next time! Best wishes!

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