Mercedes-Benz of Plano - Service Center

Great service for my routine maintenance. My service advisor Chad Bunton as always was friendly and profesional. I waited for my car in a safe and comfortable environment. advisor Chad Bunton as always was friendly and profesional. I waited for my car in a safe and comfortable environment. More

Very good customer service. They call you to keep you updated if there are changes to your service order. Nice well maintained waiting area. Very clean updated if there are changes to your service order. Nice well maintained waiting area. Very clean More

I came in there with one problem which they identified is worse than I thought! But they took care of it and we’re extremely professional. Great dealership worse than I thought! But they took care of it and we’re extremely professional. Great dealership More

Consistently receive excellent, personalized service from my advisor, Jay, and the entire MB Plano dealership. Highly recommend both purchasing & servicing your MB at this dealership! my advisor, Jay, and the entire MB Plano dealership. Highly recommend both purchasing & servicing your MB at this dealership! More

Mercedes Plano & Glenn Manther were excellent. I would recommend both to friends and family. My scheduled appointment was right on time and everyone I met, to include Glenn, was professional and friendly. recommend both to friends and family. My scheduled appointment was right on time and everyone I met, to include Glenn, was professional and friendly. More

My service advisor listens to my issues and does his best to take care of everything. He’s always friendly, helpful, and keeps me informed through text messages. to take care of everything. He’s always friendly, helpful, and keeps me informed through text messages. More

The service at this dealership is responsive, quick, and honest, providing fair repair options. Jay helped coordinate a tow, made sure I understood alternatives and cost differences. Then he got me out th honest, providing fair repair options. Jay helped coordinate a tow, made sure I understood alternatives and cost differences. Then he got me out the door quickly. More

Marc Henley is an amazing service advisor and always does a great job. He is the reason I continue to buy Mercedes. I do love the cars, but the service is more important to me over the years that I have the a great job. He is the reason I continue to buy Mercedes. I do love the cars, but the service is more important to me over the years that I have the car More

Mercedes Benz of Plano seems to always do what it takes to satisfy its customers. My last visit was during the COVID lockdown. The dealership adapted a didn’t seem to miss a beat with the usual courtesy, a to satisfy its customers. My last visit was during the COVID lockdown. The dealership adapted a didn’t seem to miss a beat with the usual courtesy, attentiveness, and team play. Work done right. More

The staff is amazing! They picked up my car for servicing and returned it promptly. The car was clean and I did not have to leave the house during a critical time during the pandemic. I am very happy with t and returned it promptly. The car was clean and I did not have to leave the house during a critical time during the pandemic. I am very happy with their service! More