Mercedes-Benz of Plano - Service Center

Sabrina was extremely friendly and very helpful! !! She kept me posted on the status of the vehicle. !! She kept me posted on the status of the vehicle. More

Excellent customer focused service. They listened carefully to any concerns, addressed them directly and fully. I’m a satisfied customer. They listened carefully to any concerns, addressed them directly and fully. I’m a satisfied customer. More

We had a stress free visit today. patrick was very helpful and efficient as well as Informative patrick was very helpful and efficient as well as Informative More

This friendly professional team performed outstanding work. While keeping you informed of the work status. work. While keeping you informed of the work status. More

We have bought 4 cars from Mercedes Plano and have brought them to the dealership for service. We always get great service brought them to the dealership for service. We always get great service More

MB of Plano has been my go to for all my Mercedes vehicles. Had to take my 08 ML350 in this week for a check engine light. Online appointment scheduling was quick and efficient. They quickly diagnose vehicles. Had to take my 08 ML350 in this week for a check engine light. Online appointment scheduling was quick and efficient. They quickly diagnosed the issue and made recommendations for a few other items. After selecting what needed to be done my service advisor Jay called me and went over in detail the necessary items to take care of. They were able to get all repairs done in one day and let me know to pick up the vehicle. Online review of invoice and payment is a plus as well. I also appreciate the Alto shuttle service. Very quick to respond and friendly personable and professional drivers. Car was returned clean and washed. So I highly recommend Mercedes Benz of Plano for their service, attention to detail, quick and efficient service, up front estimates, professionalism, and care and concern. More

Great service and good experience and leverage right set of tech tools to provide customer with positive experience of tech tools to provide customer with positive experience More

Good services and quick response for car status and updating also very satisfied with car home delivery service updating also very satisfied with car home delivery service More

Dealership was helpful and got me in for service in a timely manner. They put me in a loaner that was helpful and service rep was great. timely manner. They put me in a loaner that was helpful and service rep was great. More

Thanks for everything that you have fixed my car really good and I hope it works well good and I hope it works well More