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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,377 Reviews

1,377 Reviews of Mercedes-Benz of Plano - Service Center

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April 28, 2020

Very good service The whole team is so great, friendly and always ready to understand the need and help with our requests. Very good team work I have ever seen so far. More

by Kamlesh Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Handerson
Apr 28, 2020 -

Mercedes-Benz of Plano responded

Kamlesh, thank you for your endorsement regarding working with Jay. We appreciate your feedback and look forward to your next visit! Thanks again.

April 28, 2020

Great service from Marc Henley and Matt workman. Very knowledgeable and attentive. Thank you guys for making my new car purchase a great one and thanks for all you both do. More

by nmfl83
Recommend Dealer
Yes
Employees Worked With
Matt workman and Marc henley
Apr 29, 2020 -

Mercedes-Benz of Plano responded

nmfl83, thank you for your endorsement of working with Marc and Matt on your new car. Let us know when we may assist you next! Thanks again.

April 27, 2020

Very friendly service. Advisor was polite and explained everything! Car was super clean when I picked up. Battery was replaced in about an hour. Super efficient. More

by sabot55
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 28, 2020 -

Mercedes-Benz of Plano responded

Sabot55, thank you for servicing with us! We're pleased that working with Keith was a pleasure. Let us know when we may assist you next. Best wishes!

April 27, 2020

Never a hit or miss with Mercedes of Plano. They get it right the first time every time and I’ve never had an issue with them. That’s why I take both my vehicles to them for service More

by Bradcred1
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 28, 2020 -

Mercedes-Benz of Plano responded

Bradcred1, thank you for your praise! We are pleased that each and every visit has been a great experience. We appreciate your business and your note and we look forward to serving you additionally next time. Thanks again!

April 15, 2020

Always impeccable service. The best by far in the area. They keep my car in tip top shape. Friendly and courteous and professional. They go the extra mile. More

by RHF
Recommend Dealer
Yes
Employees Worked With
Bennie and Jennifer Collins
Apr 16, 2020 -

Mercedes-Benz of Plano responded

RHF, thank you for the kind note and mention of working with Bennie and Jennifer! We greatly appreciate your endorsement. See you next time! Thanks again.

April 08, 2020

Everyone at MB was polite and helpful. Glen and the other people involved in fixing my car kept me up to date daily about the status and what was being done to my vehicle. More

by Anitamsw
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Apr 09, 2020 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars with us regarding working with Glenn! We greatly appreciate your praise. See you next time! Thanks again.

April 01, 2020

Excellent customer service and timeliness of service. I was extremely pleased with the communication too! Thank you So very much! Great job on dealership’s end! More

by tessaharrington143
Recommend Dealer
Yes
Employees Worked With
Jacob Johnson, Service Advisor
Apr 02, 2020 -

Mercedes-Benz of Plano responded

Tessaharrington143, thank you for your mention of excellent customer service and timeliness! We appreciate your endorsement of working with Jacob and we look forward to serving you additionally next time! Thanks again!

March 26, 2020

As usual they did an excellent job very quickly. The loan car was great as well. Asif, my service rep, took excellent care of me and my car. More

by charlesmccomas
Recommend Dealer
Yes
Employees Worked With
Asif
Mar 27, 2020 -

Mercedes-Benz of Plano responded

Charlesmccomas, thank you for servicing with us and taking a moment to share your experience with Asif! We appreciate your endorsement. See you next time. Thanks again.

March 24, 2020

Very Nice Staff was courteous. They serviced my car as I requested and gave a free carwash at the end. I like this dealership and will go back to them the next More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif, Sahail
Mar 25, 2020 -

Mercedes-Benz of Plano responded

TJ, thanks for sharing kind words regarding our kind staff and free car wash! We appreciate your note and tag of Asif! We look forward to serving you again next time! Best wishes.

March 23, 2020

Mercedes Benz roadside tolled my car to the dealership. Service advisor had the car checked out and called with a solution fix. Csr was fixed and the dealership brought the car bsck to my home. Thanks Ste More

by ken2255
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston, Service Advisor
Mar 24, 2020 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars with us, Ken2255! We greatly appreciate your praise and mention of working with Stephen! See you next time! Thanks again.

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