Mercedes-Benz of Plano - Service Center

I receive excellent care at Mercedes Benz Ewing Autohaus in Plano when taking my car in for routine service. Kelly's excellent professionalism is demonstrated through clear communication and being true to in Plano when taking my car in for routine service. Kelly's excellent professionalism is demonstrated through clear communication and being true to her word regarding wait time on service and entire process. Kelly has consistently provided service with a smile everytime. I appreciate and value her representation of Mercedes Benz Ewing Autohaus in Plano, and look forward to servicing my car here in the future. More

I bought a certified used car and was surprised as to how well I was treated by the salesman Norman Rivers. Now on to the service dept, my normal writer is Deanna, she's EXCELLENT. I went in and Deanna was n well I was treated by the salesman Norman Rivers. Now on to the service dept, my normal writer is Deanna, she's EXCELLENT. I went in and Deanna was not there so I dealt with Kelly, zero class. More

Be careful of your choice of Service Writers/Advisors. Be careful of your choice of Service Writers/Advisors. My experience has be stellar over a 13 year period EXCEPT for one visit for service when Don Be careful of your choice of Service Writers/Advisors. My experience has be stellar over a 13 year period EXCEPT for one visit for service when Don was out sick. I was staggered by the push to write as much service as possible without regard to need. Don has never ever done this. Don has always approached my car service as if it were his - and his wallet. More