Mercedes-Benz of Plano - Service Center

The labor cost is too much for an hour on each part. I spent over 1000 on labor when parts was less than $500... I spent over 1000 on labor when parts was less than $500... More

This was my first time to get our Mercedes serviced. John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call ear John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call early to get a loaner car. I like the fact that everything is sent via text, including your invoice, what needs to be serviced, recommended services, and you also have the ability to pay online prior to picking up the vehicle. More

Clean waiting area, quick service, very nice service people, nice car wash,thank you very much people, nice car wash,thank you very much More

Mercedes Benz of Plano is the best. They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car an They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car and making sure you always have a way to get around by either providing a loaner or a taxi service. More

Excellent service and communication from Manny Rodriguez. Car repairs were very professional and car was detailed afterwards. Car repairs were very professional and car was detailed afterwards. More

Steven Rand was very helpful in getting my vehicle in before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. More

Marc Henley took very good care of my service. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. More

Very professional helpful and Ali Lalani a great person who help me in everything I need and all employees are friendly and welcoming too. who help me in everything I need and all employees are friendly and welcoming too. More

Mercedes Benz of Plano services my car quickly and efficiently with quality and hospitality. Thank you. efficiently with quality and hospitality. Thank you. More

My visit this time was remarkable. I was able to learn things about my car. John Berry took great care with me and took the time to answer my questions. I had told him that if this vis I was able to learn things about my car. John Berry took great care with me and took the time to answer my questions. I had told him that if this visit went anything like the last visit when I was there, I was not coming back. But he restored my faith in Mercedes-Benz again. Not like last time where the people were mean and not helpful and did not want to talk with you. You need more people like John Berry. More