Mercedes-Benz of Plano - Service Center

Very nice, helpful and caring very one is great thank you all for your help you all for your help More

Received great service from MB Plano! The staffs are well-behaved and efficient. Also, received drop-off and pick-up services. The staffs are well-behaved and efficient. Also, received drop-off and pick-up services. More

Best dealership ever I always get the best service! !!!!!!!!!! I had the best customer service !!!!!!!!!! I had the best customer service More

Great experience and Mike is extremely superb at his job. Very pleased with everything. THANKS! Very pleased with everything. THANKS! More

Manny Rodriguez did a great job of keeping me statused ref my car's serving progression. ref my car's serving progression. More

Mercedes is clean , offers drinks and snack and someone is always ready to greet you as soon as you pull up . is always ready to greet you as soon as you pull up . More

Morgan provided an excellent service , answering all our queries and making the whole process really smooth. The service was truly outstanding. queries and making the whole process really smooth. The service was truly outstanding. More

I have been with this dealership for many years. Taylor Wilson is the last sales person that I had and he amazes me at how much he continues to do for me to make certain I am a happy customer. He is Taylor Wilson is the last sales person that I had and he amazes me at how much he continues to do for me to make certain I am a happy customer. He is quite amazing. More

Mercedes-Benz of Plano is truly an amazing dealership. I have been doing business with them for years!! Very professional and Aly Lalani is the very best service advisor!! I have been doing business with them for years!! Very professional and Aly Lalani is the very best service advisor!! More

if I could submit 0 stars I would. To this point I am not sure if my tires were actually rotated. The worst service I have experienced in my life. Took 2 weeks to get my tires rotated To this point I am not sure if my tires were actually rotated. The worst service I have experienced in my life. Took 2 weeks to get my tires rotated without answering to the 16 + calls we made for updates. We only took the car for tire rotation, check brakes and new key. Dropped the vehicle on a Friday at 9am, and we got it back 2 weeks later. I had to actually take a full day of work in order to get someone to answer me. They had no reason of why they never answered my calls during those 2 weeks and did not provide me with paperwork that proved they actually serviced my car. More