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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,376 Reviews
Call Service Center (972) 599-0909

1,376 Reviews of Mercedes-Benz of Plano - Service Center

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August 20, 2022

My experience was great. There was just a discrepancy between the charge and my receipt. They didn’t match. More

by lizzettez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mila Claypool
Report | Print
Aug 20, 2022 -

Mercedes-Benz of Plano responded

lizzettez, thanks for the five-stars! We're glad to hear your experience was great! We apologize about the discrepancy between your charge and receipt. Please reach out to us at Social@MBPlano.com so that we may address your issue. We look forward to hearing from you and we appreciate your praise. See you next time. Best wishes!

August 19, 2022

Very nice, helpful and caring very one is great thank you all for your help More

by Tarique Malik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khan, Aly
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Plano responded

Tarique, thank you for your 5-stars. We're pleased to hear our team is nice, helpful and caring! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 19, 2022

Received great service from MB Plano! The staffs are well-behaved and efficient. Also, received drop-off and pick-up services. More

by shubh92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli garcia
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Plano responded

shubh92, thank you for your 5-stars. We're happy to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 19, 2022

Best dealership ever I always get the best service! !!!!!!!!!! I had the best customer service More

by Denisedallas2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 19, 2022 -

Mercedes-Benz of Plano responded

Denise, thank you for your 5-stars. We're glad to hear our team provides the best customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 19, 2022

Great experience and Mike is extremely superb at his job. Very pleased with everything. THANKS! More

by Sandralramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike was my service representative.
Report | Print
Aug 20, 2022 -

Mercedes-Benz of Plano responded

Sandralramsey, thanks for the five-stars! We're glad you had a great experience and Mike is superb at his job! We appreciate your praise. See you next time. Best wishes!

August 19, 2022

Manny Rodriguez did a great job of keeping me statused ref my car's serving progression. More

by Chris_watkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Plano responded

Chris, thank you for your 5-stars. We're happy to hear Manny Rodriguez did a great job of keeping you up to date! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 19, 2022

Mercedes is clean , offers drinks and snack and someone is always ready to greet you as soon as you pull up . More

by melissastrevino
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Report | Print
Aug 20, 2022 -

Mercedes-Benz of Plano responded

melissastrevino, thanks for the five-stars! We're happy to hear our team is always ready to greet you when you pull up! We appreciate your praise. See you next time. Take care!

August 19, 2022

Morgan provided an excellent service , answering all our queries and making the whole process really smooth. The service was truly outstanding. More

by soy.joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Aug 20, 2022 -

Mercedes-Benz of Plano responded

soy.joseph, thanks for the five-stars! We're happy to hear Morgan provided excellent service! We appreciate your praise. See you next time. Take care!

August 19, 2022

I have been with this dealership for many years. Taylor Wilson is the last sales person that I had and he amazes me at how much he continues to do for me to make certain I am a happy customer. He is More

by streak.wilhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Mercedes-Benz of Plano responded

streak, thank you for your 5-stars. We're happy to hear Taylor Wilson is amazing! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 19, 2022

They did a great job , the car was ready as promised. Would use them again More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 20, 2022 -

Mercedes-Benz of Plano responded

Bob, thanks for the five-stars! We're happy to hear our team did a great job! We appreciate your praise. See you next time. Thanks again!

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