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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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July 13, 2022

Dealership is a focused environment and every associate demonstrates a high level of professionalism with consistency. Made my time there very relaxing and pleasurable. More

by hcabrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 14, 2022 -

Mercedes-Benz of Plano responded

hcabrock, thanks for the five-stars! We're glad to hear our team is professional and consistent! We appreciate your praise. See you next time. Thanks again!

July 13, 2022

Thank you, Jay Henderson for your reliable and professional service and Service Staff at Mercedes Benz of Plano. More

by RHEINSTEIGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Henderson
Jul 13, 2022 -

Mercedes-Benz of Plano responded

RHEINSTEIGER, thanks for the five-stars! We're happy to hear Jay Henderson is reliable and provides professional service! We appreciate your praise. See you next time. Take care!

July 13, 2022

A reputable dealership all around. Connie in sales is a professional and is very helpful and knowledgeable. My service advisor was knowledgeable and got my service done in a timely More

by richardattah2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Leduc
Jul 13, 2022 -

Mercedes-Benz of Plano responded

richardattah2010, thanks for the five-stars! We're glad to hear Connie is professional and and our facility is well maintained! We appreciate your praise. See you next time. Best wishes!

July 12, 2022

Mercedes-Benz of Plano is a top-notch, classy dealership. Very impressed with their kindness and professionalism. The Service Department strives to provide the best experience for their customers. More

by Eileen Weidman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan and Steven Rand in Service
Jul 12, 2022 -

Mercedes-Benz of Plano responded

Eileen, thanks for the five-stars! We're happy to hear our team impressed you with their kindness and professionalism! We appreciate your praise. See you next time. Thanks again!

July 12, 2022

Excellent timely service provided even without any appointment, for a battery issue that was remediated by replacing the battery and the team also did some software upgrades at the same time. Thank y More

by Ngeoffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elli Garcia
Jul 13, 2022 -

Mercedes-Benz of Plano responded

Ngeoffrey, thanks for the five-stars! We're glad to hear our team provided excellent, timely service even without an appointment! We appreciate your praise. See you next time. Best wishes!

July 12, 2022

Eli was awesome to work with. Super communicative, proactive and diligent. Always had a good experience at this dealership. More

by ameyakawimandan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Jul 13, 2022 -

Mercedes-Benz of Plano responded

ameyakawimandan, thanks for the five-stars! We're glad to hear Eli was awesome to work with and communicative! We appreciate your praise. See you next time. Take care!

July 12, 2022

I had called the service department for an appointment. It was scheduled for 5 days later. Luckily I am retired. But the service was quick and efficient. Thank you service department and Patrick my co More

by Vlahosdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick from service
Jul 12, 2022 -

Mercedes-Benz of Plano responded

Vlahosdo, thanks for the five-stars! We're happy to hear Patrick provided quick and efficient service! We appreciate your praise. See you next time. Take care!

July 11, 2022

They always fix the problem and in a timely manner. Have made the mistake of going somewhere else. More

by dpwest58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Caleb
Jul 11, 2022 -

Mercedes-Benz of Plano responded

dpwest58, thanks for the five-stars! We're glad to hear our team always fixes the problem in a timely manner! We appreciate your praise. See you next time. Thanks again!

July 11, 2022

Jeff Q, Great guy! Always glad to see Jeff. Excellent service! 5-star advisor! Thanks Jeff Sincerely Gary More

by Gmichael66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Q.
Jul 12, 2022 -

Mercedes-Benz of Plano responded

Gmichael66, thanks for the five-stars! We're glad to hear Jeff Q is a great guy and provides excellent service! We appreciate your praise. See you next time. Thanks again!

July 11, 2022

I’ve been using them since 2010. Always dependable service. I was very happy with Eric as my new advisor. More

by Martingwhite100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Alejandro
Jul 12, 2022 -

Mercedes-Benz of Plano responded

Martingwhite100, thanks for the five-stars! We're glad to hear you are happy with Eric as your advisor! We appreciate your praise. See you next time. Best wishes!

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