Mercedes-Benz of Plano - Service Center

I had called the service department for an appointment. It was scheduled for 5 days later. Luckily I am retired. But the service was quick and efficient. Thank you service department and Patrick my co It was scheduled for 5 days later. Luckily I am retired. But the service was quick and efficient. Thank you service department and Patrick my contact. He took over for Zach, as he is on vacation. More

They always fix the problem and in a timely manner. Have made the mistake of going somewhere else. Have made the mistake of going somewhere else. More

Jeff Q, Great guy! Always glad to see Jeff. Excellent service! 5-star advisor! Thanks Jeff Sincerely Gary Always glad to see Jeff. Excellent service! 5-star advisor! Thanks Jeff Sincerely Gary More

I’ve been using them since 2010. Always dependable service. I was very happy with Eric as my new advisor. Always dependable service. I was very happy with Eric as my new advisor. More

I was very pleased with how fast I was able to get in for tire replacements! Great customer service ! tire replacements! Great customer service ! More

This is my 2nd Benz with this dealership and they've been awesome everytime. The brand of car matters, but the service department can make or break it. Super accommodating, but more importantly, they do wha awesome everytime. The brand of car matters, but the service department can make or break it. Super accommodating, but more importantly, they do what they say and are honest with you the whole way. More

As usual the service was excellent! Aly Lalani Was very professional and friendly. Thank you Aly Lalani Was very professional and friendly. Thank you More

MB Plano is my go to dealership for all of my service needs. The needed repairs are always done right the first time needs. The needed repairs are always done right the first time More

Eric was terrific. Took care of us on a holiday weekend with commitment and care. Took care of us on a holiday weekend with commitment and care. More

Work itself was excellent but ability to communicate with the customer service personnel was extremely frustrating. Promised return calls and text messages were not performed. the customer service personnel was extremely frustrating. Promised return calls and text messages were not performed. More