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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,373 Reviews

1,373 Reviews of Mercedes-Benz of Plano - Service Center

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July 07, 2022

Aly my service advisor was amazing. My vehicle was serviced correctly and on time. I would highly recommend this dealership and Aly. More

by daviddellinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly
Jul 08, 2022 -

Mercedes-Benz of Plano responded

daviddellinger, thanks for the five-stars! We're glad to hear Aly was amazing and earned your recommendation! We appreciate your praise. See you next time. Thanks again!

July 07, 2022

Service is vastly improved. While understaffed like everyplace, Kristen, my service manager was very polite and efficient as new software was being implemented. More

by kajtrumpet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Jul 07, 2022 -

Mercedes-Benz of Plano responded

kajtrumpet, thanks for the five-stars! We're glad to hear Kristen was very polite and efficient! We appreciate your praise. See you next time. Take care!

July 07, 2022

Professional, courteous, knowledgeable and punctual. I always enjoy taking my AMG to MB if Plano. They do a fantastic job. Jay Henderson is my favorite service consultant. More

by e_mordi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Jul 07, 2022 -

Mercedes-Benz of Plano responded

e_mordi, thanks for the five-stars! We're glad to hear our team was professional, courteous, knowledgeable and punctual! Additionally, thank you for mentioning Jay Henderson is your favorite service consultant! We appreciate your praise. See you next time. Thanks again!

July 06, 2022

Red carpet, first rate customer service from calling to schedule my car services coming due, going on two years, to five star service from walk-in care when my Mercedes indicated a brake light was out. The More

by Michelle Barnard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia, Ray Cordero
Jul 07, 2022 -

Mercedes-Benz of Plano responded

Michelle, thanks for the five-stars! We're glad to hear our team is the best and provides first rate customer service! We appreciate your praise. See you next time. Thanks again!

July 06, 2022

I am new to the area and Mercedes-Benz of Plano was very welcoming, informative and accommodating. I am happy to know I have a dealership close by that I can trust. More

by Lpremo53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Reininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Mercedes-Benz of Plano responded

Lpremo53, thanks for the five-stars! We're glad to hear our team was welcoming, informative, and accommodating! We appreciate your praise. See you next time. Take care!

July 06, 2022

Eric A is great! He went above and beyond to make sure I was happy. Very pleased with this dealership More

by debi.wren12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Alejandrez
Jul 06, 2022 -

Mercedes-Benz of Plano responded

debi, thanks for the five-stars! We're glad to hear Eric A went above and beyond to make sure you were happy! We appreciate your praise. See you next time. Take care!

July 06, 2022

Always reliable. For service and repair needs. Knowledgeable staff and clear pricing on parts and labor. More

by sethi.anuj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 07, 2022 -

Mercedes-Benz of Plano responded

sethi, thanks for the five-stars! We're glad to hear our team is always knowledgeable and reliable! We appreciate your praise. See you next time. Best wishes!

July 06, 2022

We have never been disappointed in our service from Aly! He always makes sure that all our concerns are addressed and taken care of in a very professional and efficient manner! Greatest service technician e More

by Avey DeVine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alykhan Lalani
Jul 07, 2022 -

Mercedes-Benz of Plano responded

Avey, thanks for the five-stars! We're happy to hear Aly always makes sure your concerns are addressed and taken care of in a professional manner! We appreciate your praise. See you next time. Thanks again!

July 06, 2022

Kristen was really nice and had me in and out really quick. Everyone was very friendly More

by beckirwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 06, 2022 -

Mercedes-Benz of Plano responded

beckirwhite, thanks for the five-stars! We're happy to hear Kristen was nice and had you in and out quickly! We appreciate your praise. See you next time. Take care!

July 04, 2022

They are always courteous and pleasant. I enjoy taking my car to Plano for service. More

by lynettaho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 04, 2022 -

Mercedes-Benz of Plano responded

lynettaho, thanks for the five-stars! We're glad to hear our team is always courteous and pleasant! We appreciate your praise. See you next time. Take care!

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