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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,373 Reviews

1,373 Reviews of Mercedes-Benz of Plano - Service Center

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June 30, 2022

We have been using your dealer since 2016 and had been real satisfied with the service More

by Montoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service. Morgan
Jul 01, 2022 -

Mercedes-Benz of Plano responded

Montoya, thanks for the five-stars! We're glad to hear you've been satisfied with our service and that we've earned your loyalty! We appreciate your praise. See you next time. Best wishes!

June 29, 2022

Have always had great service here at the MB Plano dealership, the staff have always gone above and beyond! More

by michelleliza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 30, 2022 -

Mercedes-Benz of Plano responded

michelleliza, thanks for the five-stars! We're happy to hear our team always goes above and beyond! We appreciate your praise. See you next time. Best wishes!

Jun 30, 2022 -

Mercedes-Benz of Plano responded

Michelleliza, thank you for noting you always have a great experience with us! We love hearing that our staff always goes above and beyond to serve you. Let us know when we may have the opportunity to assist you next. Thanks again!

June 28, 2022

Jorge did an excellent job and taking care of the B services I needed as well as a multi point check on the car. More

by Missleo60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Buton
Jun 28, 2022 -

Mercedes-Benz of Plano responded

Missleo60, thanks for the five-stars! We're happy to hear Jorge did an excellent job taking care of the services your car needed! We appreciate your praise. See you next time. Take care!

June 22, 2022

They always take very good care of my vehicle and my needs. Service Department is very good. More

by sgpurkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Jun 22, 2022 -

Mercedes-Benz of Plano responded

sgpurkey@yahoo.com, thank you for your 5-stars. We're happy to hear our team always takes good care of your vehicle and your needs! We appreciate your endorsement. See you next time. Take care!

June 22, 2022

Very impressed with facility as well as staff especially Curtis Miles courtesy and personable professionalism More

by montyjames444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Mercedes-Benz of Plano responded

montyjames444, thank you for your 5-stars. We're happy to hear Curtis Miles was courteous, personable and professional! We appreciate your endorsement. See you next time. Best wishes!

June 21, 2022

Trusted service department … Timely communication, honest, friendly, attention to details, with quality repair and maintenance on top. More

by Raider22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Vunk - 5 star
Jun 21, 2022 -

Mercedes-Benz of Plano responded

Raider22, thank you for your 5-stars. We're glad to hear our team provided timely communication and quality repair and maintenance! We appreciate your endorsement. See you next time. Best wishes!

June 20, 2022

I appreciate the ability your staff has to make every attempt accommodate things coming up last minute. The open communication is helpful in the process of getting things done! Eli was extremely personab More

by Just_Eris
Recommend Dealer
Yes
Employees Worked With
Eli
Jun 20, 2022 -

Mercedes-Benz of Plano responded

Just_Eris, thank you for your 5-stars. We appreciate your endorsement. We're glad to hear Eli and our team were communicative! See you next time. Thanks again!

June 15, 2022

Best service advisor I have been associated with. The employees are courteous and professional. They go the extra mile to make sure you are satisfied. More

by Stsoule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther, Ben Mitchel
Jun 16, 2022 -

Mercedes-Benz of Plano responded

Stsoule, thanks for stopping by to leave us 5-stars. We're glad to hear our team is courteous and professional! We appreciate your praise. See you next time. Best wishes!

June 15, 2022

Excellent service department. Great loaner cars. Thorough repairs. Job done right first time. Reasonable costs. More

by Mark P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Jun 15, 2022 -

Mercedes-Benz of Plano responded

Mark, thanks for stopping by to leave us 5-stars. We're happy to hear our service department is excellent! We appreciate your praise. See you next time. Thanks again!

June 15, 2022

The customer service is excellent! ! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!! More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Jay Henderson
Jun 15, 2022 -

Mercedes-Benz of Plano responded

BC, thanks for stopping by to leave us 5-stars. We're glad to hear Jay keeps you informed and is professional! We appreciate your praise. See you next time. Take care!

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