Back

Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Plano - Service Center

Sort by
June 14, 2022

Their team went over and beyond to make me a satisfied customer. Very professional and considerate anytime I go in. Thank you More

by Iris N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner from Service
Jun 15, 2022 -

Mercedes-Benz of Plano responded

Iris, thanks for stopping by to leave us 5-stars. We appreciate your praise. We're glad to hear our team went above and beyond to make you a satisfied customer! See you next time. Take care!

June 13, 2022

Always professional and make a point to handle all my request and needs each visit More

by CgA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Henley
Jun 13, 2022 -

Mercedes-Benz of Plano responded

CgA, thanks for stopping by to leave us 5-stars. We're glad to hear our team is always professional and handle all of your needs each visit! We appreciate your praise. See you next time. Thanks again!

June 12, 2022

My service rep was very competent, kept me informed and returned my car at the promised time. More

by Jacksonlisa739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, John Berry
Jun 13, 2022 -

Mercedes-Benz of Plano responded

Jacksonlisa739, thanks for stopping by to leave us 5-stars. We're happy to hear your service representative was competent, communicative and returned your car at the promised time! We appreciate your praise. See you next time. Thanks again!

June 11, 2022

Smooth as silk! Jay greeted me, notedmyneeds, got me a loan car, called me when finished. More

by bjkathywallace
Recommend Dealer
Yes
Employees Worked With
Chris Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Henderson, Eddie Ashrafi
Jun 11, 2022 -

Mercedes-Benz of Plano responded

bjkathywallace, thanks for stopping by to leave us 5-stars. We're glad to hear Jay provided an experience that was smooth as silk! We appreciate your praise. See you next time. Best wishes!

June 11, 2022

Meecedes Benz of Plano is a clean and professional environment. My attendant, Mr. Glenn Manther, kept me promptly informed on the work progress. I have been a faithful and satisfied customer of MB Pla More

by Omah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Jun 11, 2022 -

Mercedes-Benz of Plano responded

Omah, thanks for stopping by to leave us 5-stars. We're glad to hear Glenn Manther kept you promptly informed! We appreciate your praise. See you next time. Thanks again!

June 10, 2022

They are awesome and very caring and very respectful at all time and I highly recommend this olace More

by saidehmehryari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 10, 2022 -

Mercedes-Benz of Plano responded

saidehmehryari, thanks for stopping by to leave us 5-stars. We're glad to hear our team is caring, respectful and earned your recommendation! We appreciate your praise. See you next time. Thanks again!

June 10, 2022

Mr Henley is always attentive to needs of his clients and does a superb job of meeting those needs in terms of communications with them a out the status of the car and costs of service. More

by Jrickman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 10, 2022 -

Mercedes-Benz of Plano responded

Jrickman, thanks for stopping by to leave us 5-stars. We're glad to hear Mr Henley is always attentive and communicative! We appreciate your praise. See you next time. Thanks again!

June 10, 2022

The process was easy, I had Manuel to take care of my car and he was friendly and professional More

by Farzaneh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Rodriguez
Jun 11, 2022 -

Mercedes-Benz of Plano responded

Farzaneh, thanks for stopping by to leave us 5-stars. We're glad to hear Manuel was friendly and professional! We appreciate your praise. See you next time. Take care!

June 10, 2022

I would like to say that J. Henderson is the reason people enjoy working with your service department. I have now worked with him twice. He is understanding, he is patient but h More

by Karla_marquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Jun 11, 2022 -

Mercedes-Benz of Plano responded

Karla, thanks for stopping by to leave us 5-stars. We're happy to hear J Henderson is understanding and patient! We appreciate your praise. See you next time. Best wishes!

June 09, 2022

On time as promised. Vehicle was professionally cleaned. Service manager was very professional and courteous. More

by Somimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 09, 2022 -

Mercedes-Benz of Plano responded

Somimi, thanks for stopping by to leave us 5-stars. We're glad to hear our team completed service on time as promised and our service manager is professional and courteous! We appreciate your praise. See you next time. Take care!

...
53
...