Mercedes-Benz of Plano - Service Center

Meecedes Benz of Plano is a clean and professional environment. My attendant, Mr. Glenn Manther, kept me promptly informed on the work progress. I have been a faithful and satisfied customer of MB Pla environment. My attendant, Mr. Glenn Manther, kept me promptly informed on the work progress. I have been a faithful and satisfied customer of MB Plano since 2010. More

Smooth as silk! Jay greeted me, notedmyneeds, got me a loan car, called me when finished. Jay greeted me, notedmyneeds, got me a loan car, called me when finished. More

The process was easy, I had Manuel to take care of my car and he was friendly and professional and he was friendly and professional More

I would like to say that J. Henderson is the reason people enjoy working with your service department. I have now worked with him twice. He is understanding, he is patient but h Henderson is the reason people enjoy working with your service department. I have now worked with him twice. He is understanding, he is patient but he is also persistent. My car was broken into over a week ago and from the moment I brought it in, J. coordinated with me, my husband and my insurers to give me peace of mind and a quick turnaround and repair for my vehicle. With all the stress of everyday life plus these unexpected issues, it's people like J. who help you feel settled and heard and the reason I come to your dealership for service. More

They are awesome and very caring and very respectful at all time and I highly recommend this olace all time and I highly recommend this olace More

Mr Henley is always attentive to needs of his clients and does a superb job of meeting those needs in terms of communications with them a out the status of the car and costs of service. does a superb job of meeting those needs in terms of communications with them a out the status of the car and costs of service. More

My recent experience made a MB Plano customer of me for life. I will absolutely be buying my next vehicle from MB Plano entirely because of Eric and how the team and the customer service I received. Anoth life. I will absolutely be buying my next vehicle from MB Plano entirely because of Eric and how the team and the customer service I received. Another dealer had messed up my car by using after market parts and the MB Plano team caught and fixed the problem for me before it turned into a catastrophe. From the communication to the timeliness and the quality of the work - I could not be more pleased. More

Excellent . Why waste my time when I don’t have anything to add to my firs comment Why waste my time when I don’t have anything to add to my firs comment More

Welcoming and efficient service. I was able to work in a private office while waiting for car service. Additional work recommended but not pushy I was able to work in a private office while waiting for car service. Additional work recommended but not pushy More

On time as promised. Vehicle was professionally cleaned. Service manager was very professional and courteous. Vehicle was professionally cleaned. Service manager was very professional and courteous. More