Mercedes-Benz of Plano - Service Center

Fast, professional, warm family treatment, no typical huge MB markup on parts and service like other close MB dealers. Even gives military discount for this old combat veteran on total disability. Means huge MB markup on parts and service like other close MB dealers. Even gives military discount for this old combat veteran on total disability. Means so much living on a fixed VA budget in the current 2022 devasting inflationary times. Very clean waiting and refreshment areas. Total 100% improvements over past ownet of Mercedes Benz of Plano, my wife and I are back to this (now Ewing) Plano Mercedes Benz to stay More

I like it team is so cooperative they all guide well Eric is good guy is good guy More

Service advisors are very slow to respond. I have gotten charged more than I was told. Sometimes the labor charges are crept in and there is no way to argue with that so you end up paying more I have gotten charged more than I was told. Sometimes the labor charges are crept in and there is no way to argue with that so you end up paying more with this dealer. More

Very professional, very high experience, very high customer satisfaction, deliver the service on time with thr customers expectations. customer satisfaction, deliver the service on time with thr customers expectations. More

This location is great! They are efficient, but knowledgeable, not pushy, and kind! Thanks for an always great experience! They are efficient, but knowledgeable, not pushy, and kind! Thanks for an always great experience! More

Jay Henderson and the whole service team there are fantastic. Very courteous, professional and always kept me informed on the progress of the work. Love these guys! fantastic. Very courteous, professional and always kept me informed on the progress of the work. Love these guys! More

A good service rep makes all the difference, service waiting area very clean and nice. thanks Aly waiting area very clean and nice. thanks Aly More

Zach went above and beyond to get my car fixed and provided excellent customer service. He made sure everything I needed fixed was completed and done right. provided excellent customer service. He made sure everything I needed fixed was completed and done right. More

Excellent service, great customer service. I would recommend everyone to use Plano MB for their car purchase and service I would recommend everyone to use Plano MB for their car purchase and service More

My experience is always excellent when I’m working with Chad B. He is always makes the process so easy! Chad B. He is always makes the process so easy! More