Mercedes-Benz of Plano - Service Center

Love Mercedes-Benz of Plano! Even if my next car is not a Mercedes, I would still purchase from Mercedes-Benz of Plano. Their commitment to exceptional customer service, professi Even if my next car is not a Mercedes, I would still purchase from Mercedes-Benz of Plano. Their commitment to exceptional customer service, professionalism, and quality care is outstanding! More

Todd was very knowledgeable and helpful salesman. Mark Cobb is the best service rep I have ever had. In this time of supply chain shortages and personnel problems MB Plano still works to satisfy its Mark Cobb is the best service rep I have ever had. In this time of supply chain shortages and personnel problems MB Plano still works to satisfy its customers. It is a tough time and we all need to be patient and this too shall pass. More

Unique issue with a rattle deep in the dash. Tech had to virtually take the whole dash apart to fix the issue. Tech had to virtually take the whole dash apart to fix the issue. More

Very pleased with my service experience. Was kept informed as to the progress of the repairs and associated cost. Received my vehicle completely repaired as promised. Was kept informed as to the progress of the repairs and associated cost. Received my vehicle completely repaired as promised. More

Took my car in for maintenance checks and state inspection! Vist went well, everyone was very professional and friendly! inspection! Vist went well, everyone was very professional and friendly! More

I want George handling my account from now on. ..super customer oriented.and professional. He's everything you need as a customer service representative. Definitely proved it to me. I was not just ..super customer oriented.and professional. He's everything you need as a customer service representative. Definitely proved it to me. I was not just another number as he made me feel like a VIP. His interaction with me was spot on professional. Need more like him. Please transfer my account to George as his communication was very crisp and to the point. Made me feel at home and even assisted me in using the shuttle to get back to work. He real)y put me at ease...so I didn't have to worry about anything More

Detailed service items provided to me in a timely & professional manner. Mark kept me advised of service needed. Appreciate the transparently provided by Mark Cobb. professional manner. Mark kept me advised of service needed. Appreciate the transparently provided by Mark Cobb. More

Manny is the best service rep ever. Kept me up to date on everything and got me extra value Kept me up to date on everything and got me extra value More

Thank you ! Taylor Wilson! Everything was great! He call me to check everything is good with my truck great service Thank you. Taylor Wilson! Everything was great! He call me to check everything is good with my truck great service Thank you. More

Mercedes Benz of Plano is the only dealer I trust to take care of my vehicles. Chad Bunton is the best service advisor they have. care of my vehicles. Chad Bunton is the best service advisor they have. More