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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,376 Reviews
Call Service Center (972) 599-0909

1,376 Reviews of Mercedes-Benz of Plano - Service Center

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May 24, 2022

Service advisor was informative and responsive to my needs. They did what was needed and didn’t try to push any extras. More

by cw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner
Report | Print
May 25, 2022 -

Mercedes-Benz of Plano responded

cq, thank you for noting a 5-star experience! We're happy to hear our team was informative and responsive! We greatly appreciate your endorsement. See you next time. Take care!

May 24, 2022

Stephen Wolston, my service advisor is awesome. He is excellent at communicating what is needed, and always makes sure everything is taken care of in a timely manner. The service department goes a More

by karenschnurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Report | Print
May 25, 2022 -

Mercedes-Benz of Plano responded

karenschnurr, thank you for noting a 5-star experience! We're happy to hear Stephen Wolston is excellent at communicating and made sure everything got taken care of in a timely manner! We greatly appreciate your endorsement. See you next time. Thanks again!

May 23, 2022

Zach Vunk, Service Advisor, went above and beyond to ensure my service was optimal. He is always fully accommodating to my needs. More

by tessaharrington143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Vunk, Service Advisor
Report | Print
May 23, 2022 -

Mercedes-Benz of Plano responded

tessaharrington143, thank you for noting a 5-star experience! We're glad to hear Zach Vunk went above and beyond to ensure your service was optimal and is always fully accommodating to your needs! We greatly appreciate your endorsement. See you next time. Best wishes!

May 23, 2022

Great service. They took care of my problem on a timely manner. Eric my advisor is very profesional More

by Dordonez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
May 23, 2022 -

Mercedes-Benz of Plano responded

Dordonez, thank you for noting a 5-star experience! We're glad to hear Eric and the rest of our team provided great service in a timely manner! We greatly appreciate your endorsement. See you next time. Take care!

May 22, 2022

Zach answered all of my many questions and went above and beyond providing me with additional information. More

by Susan pierret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach service
Report | Print
May 22, 2022 -

Mercedes-Benz of Plano responded

Susan, thank you for noting a 5-star experience! We're glad to hear Zach answered all of your questions and went above and beyond for you! We greatly appreciate your endorsement. See you next time. Take care!

May 20, 2022

Once again. Always going above and beyond in the service department, especially Jay! Ensured even after some technical challenges, that I was still being taken c More

by billp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
May 20, 2022 -

Mercedes-Benz of Plano responded

billp, thank you for noting a 5-star experience! We're happy to hear Jay and our team went above and beyond and ensured you were being taken care of! We greatly appreciate your endorsement. See you next time. Thanks again!

May 20, 2022

Connor and his team did an outstanding job. The efficiency,expertise, and commitment to customer excellence are the reason why I will recommend any Mercedes owner to the location. More

by Catherine.cat.kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Vandennieuwenhof
Report | Print
May 21, 2022 -

Mercedes-Benz of Plano responded

Catherine, thank you for noting a 5-star experience! We're glad to hear Connor and the rest of our team did an outstanding job and earned your recommendation! We greatly appreciate your endorsement. See you next time. Thanks again!

May 20, 2022

Amazing service highly professional and courteous. Jeff Quimsby my service advisor extended exceptional service efficiently. I am very satisfied. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2022 -

Mercedes-Benz of Plano responded

Alex, thank you for noting a 5-star experience! We're glad to hear Jeff Quimbsy provided exceptional service efficiency! We greatly appreciate your endorsement. See you next time. Best wishes!

May 21, 2022 -

Alex responded

Thank you

May 19, 2022

Mike Leduc was very helpful on getting my state inspection done and took care of me in the process More

by Evan.edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leduc
Report | Print
May 19, 2022 -

Mercedes-Benz of Plano responded

Evan, thank you for noting a 5-star experience! We're happy to hear Mike Leduc was helpful and took care of you! We greatly appreciate your endorsement. See you next time. Best wishes!

May 19, 2022

I had a very beautiful experience at this location. From the person who greeted me to my service advisor; Zachary Vunk. More

by kenwayoforeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk
Report | Print
May 19, 2022 -

Mercedes-Benz of Plano responded

kenwayoforeh, thank you for noting a 5-star experience! We're glad to hear Zachary Vunk provided a great experience! We greatly appreciate your endorsement. See you next time. Thanks again!

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