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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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May 20, 2022

Amazing service highly professional and courteous. Jeff Quimsby my service advisor extended exceptional service efficiently. I am very satisfied. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Mercedes-Benz of Plano responded

Alex, thank you for noting a 5-star experience! We're glad to hear Jeff Quimbsy provided exceptional service efficiency! We greatly appreciate your endorsement. See you next time. Best wishes!

May 21, 2022 -

Alex responded

Thank you

May 19, 2022

Squeezed me in without an appointment Car was misfiring. Fixed with no problem. Explanation was clear and fast. More

by tackytaco@gma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
May 19, 2022 -

Mercedes-Benz of Plano responded

tackytaco@gma, thank you for noting a 5-star experience! We're glad to hear our team got you in without an appointment, fixed your issue, and explained it clear and quickly! We greatly appreciate your endorsement. See you next time. Thanks again!

May 19, 2022

Mercedes-Benz of Plano treats you they way you would expect owning a Mercedes. Punctual, service friendly and high quality on maintenance and repairs. They are detailed in the invoicing descriptions and More

by rynehome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
May 19, 2022 -

Mercedes-Benz of Plano responded

rynehome, thank you for noting a 5-star experience! We're glad to hear our team was punctual, high quality, and detailed! We greatly appreciate your endorsement. See you next time. Take care!

May 19, 2022

Mike Leduc was very helpful on getting my state inspection done and took care of me in the process More

by Evan.edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leduc
May 19, 2022 -

Mercedes-Benz of Plano responded

Evan, thank you for noting a 5-star experience! We're happy to hear Mike Leduc was helpful and took care of you! We greatly appreciate your endorsement. See you next time. Best wishes!

May 19, 2022

I had a very beautiful experience at this location. From the person who greeted me to my service advisor; Zachary Vunk. More

by kenwayoforeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Vunk
May 19, 2022 -

Mercedes-Benz of Plano responded

kenwayoforeh, thank you for noting a 5-star experience! We're glad to hear Zachary Vunk provided a great experience! We greatly appreciate your endorsement. See you next time. Thanks again!

May 19, 2022

MB Plano is fast and efficient. I will continue to use them in the future. More

by Scottc9986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
May 20, 2022 -

Mercedes-Benz of Plano responded

Scottc9986, thank you for noting a 5-star experience! We're glad to hear our team is fast and efficient! We greatly appreciate your endorsement. See you next time. Best wishes!

May 19, 2022

Great service in timely manner, and very friendly staff, I already told everyone I know that own a mercedez or want a mercedez, that this dealership it's the place to go to, the service is great. No long wa More

by Rosemary V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen,Walston
May 20, 2022 -

Mercedes-Benz of Plano responded

Rosemary, thank you for noting a 5-star experience! We're glad to hear our team provides great service in a timely manner! We greatly appreciate your endorsement. See you next time. Thanks again!

May 19, 2022

My service is always outstanding. I own a Sprinter Van and an ML. The Plano dealership is my go to place for help with vehicle issues as well as routine maintenance. More

by judithlwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Ben
May 20, 2022 -

Mercedes-Benz of Plano responded

judithwilson, thank you for noting a 5-star experience! We're glad to hear our team always provides outstanding service! We greatly appreciate your endorsement. See you next time. Take care!

May 18, 2022

Very efficient, they don’t have loaner cars when i was there but they have Alto to take you where you need to go and pick u back up to get your car. So convenient. More

by deng1670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
May 18, 2022 -

Mercedes-Benz of Plano responded

deng1670, thank you for noting a 5-star experience! We're glad to hear our team is efficient and that Alto was convenient! We greatly appreciate your endorsement. See you next time. Thanks again!

May 18, 2022

Zach in customer service was excellent! Very professional and accommodating. He understands customer service and how to communicate with customers that are in a hurry. More

by Dan.thomas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach from customer service
May 18, 2022 -

Mercedes-Benz of Plano responded

Dan.thomas, thank you for noting a 5-star experience! We're glad to hear Zach was professional and accommodating! We greatly appreciate your endorsement. See you next time. Take care!

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