Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

Sort by
May 18, 2022

Great service and excellent work. The urn around could be a little faster. Two to three days should be sufficient time. More

by carlo.e.ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark cobb
Report | Print
May 18, 2022 -

Mercedes-Benz of Plano responded

carlo, thank you for noting a 5-star experience! We're glad to hear our team provided great service and excellent work! We greatly appreciate your endorsement. See you next time. Thanks again!

May 18, 2022 -

carlo.e.ramirez responded

Share review

May 18, 2022

Excellent service from the moment you drive in the dealership, to the time you leave. More

by Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greeter, service representIve
Report | Print
May 18, 2022 -

Mercedes-Benz of Plano responded

Jeffrey, thank you for noting a 5-star experience! We're glad to hear our team was excellent from the moment you walked in to the time you left! We greatly appreciate your endorsement. See you next time. Best wishes!

May 18, 2022

Easy and flexible appointments. Quick attention when driving up for appointments. Very quick process when picking up car after service. More

by Gardnergloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alykhan
Report | Print
May 19, 2022 -

Mercedes-Benz of Plano responded

Gardnergloria, thank you for noting a 5-star experience! We're glad to hear our team provided quick service! We greatly appreciate your endorsement. See you next time. Take care!

May 18, 2022

Aly has always been very professional, responsive, and knowledgeable! I love working with him!! I highly recommend him. More

by djn3315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Report | Print
May 19, 2022 -

Mercedes-Benz of Plano responded

djn3315, thank you for noting a 5-star experience! We're glad to hear Aly is professional, responsive, and knowledgeable! We greatly appreciate your endorsement. See you next time. Best wishes!

May 18, 2022

Ali is an amazing service person. So responsive and kind! His knowledge is over the top and goes the extra mile to be helpful. More

by Krfrance5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali in service.
Report | Print
May 19, 2022 -

Mercedes-Benz of Plano responded

Krfrance5, thank you for noting a 5-star experience! We're glad to hear Ali is responsive and kind! We greatly appreciate your endorsement. See you next time. Thanks again!

May 18, 2022

Superior service! Professionals who care! Excellent customer service . Knowledgeable representatives. Market prices. Friendly and helpful More

by cJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Report | Print
May 18, 2022 -

Mercedes-Benz of Plano responded

cJB, thank you for noting a 5-star experience! We're happy to hear our team is professional, friendly, and helpful! We greatly appreciate your endorsement. See you next time. Best wishes!

May 18, 2022 -

cJB responded

THIS 5 STAR RATING NEEDED TO GO TO ZACH VUNK!!!! NOT BRANDON GURLEY - PEASE CORRECT AS ZACH IS VERY WELL DESERVING OF THE 5 STAR PLUS RATING!! THANK YOU , CONNIE BARINGER

May 18, 2022 -

cJB responded

THIS 5 STAR RATING NEEDED TO GO TO ZACH VUNK!!!! NOT BRANDON GURLEY - PEASE CORRECT AS ZACH IS VERY WELL DESERVING OF THE 5 STAR PLUS RATING!! THANK YOU , CONNIE BARINGER

May 17, 2022

I ALWAYS receive excellent service from Mercedes-Benz of Plano. The dealership treats me right and is generous with loaner cars. More

by Joycesmiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Report | Print
May 18, 2022 -

Mercedes-Benz of Plano responded

Joycesmiley, thank you for noting a 5-star experience! We're glad to hear our team always provides excellent service and treats you right! We greatly appreciate your endorsement. See you next time. Take care!

May 17, 2022

I like getting a verbal summary of what’s going to be done before the work begins. The paperwork at the end is great for my personal files. Also, assistance with the shuttle to and from my home was a bon More

by Jmcgregor45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
May 18, 2022 -

Mercedes-Benz of Plano responded

Jmcgregor45, thank you for noting a 5-star experience! We're glad to hear our team is communicative and provided a terrific experience! We greatly appreciate your endorsement. See you next time. Best wishes!

May 17, 2022

My Service Advisor is always there to greet me, great customer service experiences and satisfaction. More

by sgibson1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
May 18, 2022 -

Mercedes-Benz of Plano responded

sgibson1107, thank you for noting a 5-star experience! We're happy to hear your service advisor is always there to greet you and provides great customer service! We greatly appreciate your endorsement. See you next time. Thanks again!

May 16, 2022

I love coming to this location! I always get excellent service throughout the entire process! It sincerely makes me proud to be a Mercedes owner! More

by tyarre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson and Micheal
Report | Print
May 16, 2022 -

Mercedes-Benz of Plano responded

tyarre, thank you for noting a 5-star experience! We're happy to hear our team always provides excellent service throughout the entire process! We greatly appreciate your endorsement. See you next time. Thanks again!

1
...
60
61
62
...
138