Mercedes-Benz of Plano - Service Center

Terrific attention to detail - continuously kept me informed on status of service performed. And service was excellent. informed on status of service performed. And service was excellent. More

Jorge was very informative and provided exceptional customer service. He would be my first choice for any future services that are to be handled. Not only did he contact me before the start of official customer service. He would be my first choice for any future services that are to be handled. Not only did he contact me before the start of official business hours but he continued to include me as apart of the experience while I was at home. No one's ever been that efficient. Mercedes Benz-Plano is highly recommended. More

Waiting area was clean and comfortable. Really appreciate the private office type area for us. Wish the coffee brewer was able to make all that it could. ie: lattes- macchiatos etc .. s Really appreciate the private office type area for us. Wish the coffee brewer was able to make all that it could. ie: lattes- macchiatos etc .. snacks are rather limited. Overall, a nice place to wait for a short time. More

Yes, I have multiple cars I service/ purchased at MBP and have been so blessed to have the very best service advisor, Aly. Thank you MBP for having a service advisor who truly cares, makes you feel comforta have been so blessed to have the very best service advisor, Aly. Thank you MBP for having a service advisor who truly cares, makes you feel comfortable and trustworthy. I also have 1 BMW and I can't say the same for their service department or our experience with them. Thank you. More

Mike is a new service advisor to us. He was easy to deal with and is a good communicator. Good service like his encourages us to want to do more business with MB of Plano He was easy to deal with and is a good communicator. Good service like his encourages us to want to do more business with MB of Plano More

Did the work in a timely and friendly manor. . The car was clean. The loan car was fine. . The car was clean. The loan car was fine. More

The service was excellent. The car was spotless when returned. Very well pleased. Thank you The car was spotless when returned. Very well pleased. Thank you More

I was bring my car here They make it fast and simple and Zachary was a big help! Zachary was a big help! More

Communication is key in any relationship and MB of Plano was excellent. Kept me aware of what was being done and when to pick up the car. was excellent. Kept me aware of what was being done and when to pick up the car. More

Bad situation…But MB Plano was great in getting everything resolved in an efficient and timely manner everything resolved in an efficient and timely manner More